AutoNation Honda Lewisville

Easy to get an appointment. friendly staff.terrible service answering the phone.I waited a very long time and had to call back several times. They were supposed to text me or cal friendly staff.terrible service answering the phone.I waited a very long time and had to call back several times. They were supposed to text me or call me about issues and services after they inspected my car I never got any phone call or text. More

I have trusted this dealership's service department for over 10 years now and feel that they have taken good care of me. While it it not cheap, it is worth feeling that I can trust what they tell me. Mike over 10 years now and feel that they have taken good care of me. While it it not cheap, it is worth feeling that I can trust what they tell me. Mike Malone has been wonderful to work with and I have hesitated to buy something besides a Honda because I think they have done a good job in this service department. They gave me a ride to and from my house because this job took most of the day. More

I was extremely pleased with RyanLevi’s professional and friendly manner iservicing my car. He explained what would be done and answered all questions. The person who checked me out was also very nice. friendly manner iservicing my car. He explained what would be done and answered all questions. The person who checked me out was also very nice. More

Overall the service was excellent. The team outlined all the issues needing repair and completed the service a day earlier then expected. The team outlined all the issues needing repair and completed the service a day earlier then expected. More

I have used this dealership since 1996. I have purchased 2 Honda Accords -- 2004 and 2012 I also purchased a 2004 Honda Pilot. This is the only dealership I have used to service my I have purchased 2 Honda Accords -- 2004 and 2012 I also purchased a 2004 Honda Pilot. This is the only dealership I have used to service my vehicles. I still have the 2004 Pilot -- just changed the timing belt -- second time since owning the Pilot. More

Autonation did a good job in servicing my pilot. Ashley did a good job in helping me. Ashley did a good job in helping me. More

This dealership was by the far the worst experience I EVER have had not only with a dealership but with a sales interaction, customer service, and maintenance. This whole team is corrupt, poorly structur EVER have had not only with a dealership but with a sales interaction, customer service, and maintenance. This whole team is corrupt, poorly structured, and lack integrity. I purchased my vehicle on Monday, only to have to bring it back to the dealership because of how xxxxed up it was, from the exterior to the interior. Paint damages, missing decal on my mirror, STILL A NON WORKING USB PORT, and instead of giving a xxxx as to what’s wrong I had to call CORPORATE for them to even answer the phone. I have ZERO respect for this dealership and auto nation in general. More

The video I received from the service tech was great. I never had that at any other repair shop. It explain the recommendation showing the reasons why. I was really impressed and so were the friends I sh I never had that at any other repair shop. It explain the recommendation showing the reasons why. I was really impressed and so were the friends I showed it to. More

Cynthia was a super advisor! ! I was a walk in service and she took time to help me!!she was so sweet and got the job done! ! I was a walk in service and she took time to help me!!she was so sweet and got the job done! More

Maintenance is always done as requested and any additional needs is communicated by phone or when I pick up my car additional needs is communicated by phone or when I pick up my car More