AutoNation Honda Lewisville

good reliable service completed in a timely manner You know what to expect before the work is started know what to expect before the work is started More

I took our 2020 Honda CRV for oil change, tire rotation, and brake line flush. Because I don’t trust these places, I marked my tires before going in. When I got home, I noticed the tires had not been rota and brake line flush. Because I don’t trust these places, I marked my tires before going in. When I got home, I noticed the tires had not been rotated so I returned and got a refund. I then wondered if the mechanic reinstalled my air filter after checking it so I popped the hood and my wife notice immediately that he didn’t snap the battery cap down on the terminal – not a big deal but what a lack of attention to detail. Last week, I noticed a patch of oil under the car so I swiped my hand on the under plate and it was covered in oil. I removed the plate and there was a pool of oil on top of it and there was a drop of oil on the plug. I was able to tighten the plug at least a half turn. This is pure incompetence on the part of the mechanic. This is the first time in over 25 years I taken my car in for an oil change instead of doing it myself. Never again. More

Great service every-time. All the staff is really nice and helpful. Thank you once again! All the staff is really nice and helpful. Thank you once again! More

paid cash for vehicle ,took about 4 1/2 hrs ,we asked how long the process would take ,was told ,not long, we had driven 31/2 hours to get there ,arrived 1:30 we wanted to see the car and then go eat whi how long the process would take ,was told ,not long, we had driven 31/2 hours to get there ,arrived 1:30 we wanted to see the car and then go eat while the paper work got done, we asked to be taken to razzoos but this fell on deaf ears.we were being told the whole time ,its almost done.well im one that gets hangry and the more i waited the more hangry i got.several, people saw my displeasure and asked what was wrong .i told them and they would dissappear into the office to no avail.my wife is very patient but even she was getting upset .i had done the deal on line so you think the process would be faster ..but just be honest about how long the process is going to take.then we wouldve gone to eat first ,but even then it just took way too long More

Took my car for oil change as I received a coupon in my email. Took almost 3 hours to complete the job although I scheduled an appointment. Previously when I got oil changed from this place , they did comp email. Took almost 3 hours to complete the job although I scheduled an appointment. Previously when I got oil changed from this place , they did complete car wash but this time no car wash. I am not quite happy with the service this time. More

Every time I go, I’m glad I went. Excellent service for over 20 years!!! We have a family of Hondas. Love em Excellent service for over 20 years!!! We have a family of Hondas. Love em More

Generally a good dealership up until the last visit that did not turn out well did not turn out well More

They’re not diagnosing the problem properly. I went for AC problem Every time they will say something I went for AC problem Every time they will say something More

Paid cash for a car, and still took 3-4 hours. Finance guy questioned my integrity. Salesman had to YouTube for features, even though he had a full day to prepare. Finance guy questioned my integrity. Salesman had to YouTube for features, even though he had a full day to prepare. More