AutoNation Honda Lewisville

Price is acceptable compared to other dealers. Seller is very honest and paperworks are super fast. Seller is very honest and paperworks are super fast. More

They were honest. The price I was quoted was the price I paid. Due to the supply issues, I had to “order” the civic and wait for it to arrive. But there was no mark The price I was quoted was the price I paid. Due to the supply issues, I had to “order” the civic and wait for it to arrive. But there was no market adjustment fees like other dealerships. More

Good services with all reasonable charge. You could call to check for next day appointment. They will text or email you about service status, then you will have estimate how long will be take You could call to check for next day appointment. They will text or email you about service status, then you will have estimate how long will be take/wait More

I had a great experience purchasing a new vehicle through this dealer. The dealership was straight forward and reasonable with the price. The sale associate, Mo, was outstanding to work with. He was infor this dealer. The dealership was straight forward and reasonable with the price. The sale associate, Mo, was outstanding to work with. He was informative, did not pressure me, and was quick to answer all my questions. I would highly recommend this dealership. More

Everything went as planned when I dropped off my car at 7am knowing that when a text came that the car had been totally serviced and new tires put on, I could rely on a driver picking me up and the checkou 7am knowing that when a text came that the car had been totally serviced and new tires put on, I could rely on a driver picking me up and the checkout to go smoothly with my car good as new. I depend on the service manager to keep me apprised of service that my car needs to keep it great working condition. Thank you ! More

Service was good. Waiting area was comfortable and work was completed in approximately the time predicted. Waiting area was comfortable and work was completed in approximately the time predicted. More

Sean Song helped me to get the car I wanted expediently. He helped with research and found exactly what I was looking for. He helped with research and found exactly what I was looking for. More

Cynthia and team did a great job in a prompt manner (especially when I needed it done fast). ! (especially when I needed it done fast). ! More

I always try to cut service I industry some slack because it’s a tough job. That being said… when I purchased the car I was told I could go to any AutoNation for services but when I called the one closest to it’s a tough job. That being said… when I purchased the car I was told I could go to any AutoNation for services but when I called the one closest to me they had attitude because I have a Honda and not a BMW. So I have to drive all the way to Lewisville from downtown Dallas to get horrible service on my vehicle. I have to go there since I bought 6 oil changes with the car. Even when I book an appointment, it always takes over an hour and a half to get my oil changed. This last time it took 3 hours. What is the point of scheduling an appointment if you are just going to disrespect people’s time like that? After the third hour hit, I had to ask someone for a status update. I saw my car ready to go in the front of the line too but no one communicated anything with me in that whole 3 hours. I could tell this place was disorganized because the service rep had piles of paperwork on his desk. While I was checking out with him another rep drove my car and parked it just to come back inside and bring it out front again. Poor communication between the customers and employees it looks like. On top of everything, I left the lot with writing in my windshield saying “no wash” and other numbers. I am debating whether or not I even want to go back for my last oil change. More

It was a great experience. The agent was so quick and have given a prompt response when ever we called regarding the car arrival date The agent was so quick and have given a prompt response when ever we called regarding the car arrival date More