AutoNation Honda Lewisville

I'm editing this review because they made it right on 11/6. The truth and the transparency are appreciated more than you know. Put me in the commercial ! 11/6. The truth and the transparency are appreciated more than you know. Put me in the commercial ! More

We knew Honda helped their customers as we’ve seen and heard the commercials but my goodness how Cynthia and Honda went above and beyond in helping us with our unexpected situation was touching. Cynthia s heard the commercials but my goodness how Cynthia and Honda went above and beyond in helping us with our unexpected situation was touching. Cynthia stayed in constant communication with us and explained in full detail the issue. The final outcome how Cynthia and Honda resolved our issue left us speechless (in a good way) literally brought me and my family to tears. May God continue to Bless Cynthia and Honda. We will forever be grateful and humbled with Honda. Love The Paz Family. More

The staff took the time out to advise me on the best plan of action. I am not from the area and I am unfamiliar with how to navigate the process of getting a car,l. All the team members I dealt with helped m of action. I am not from the area and I am unfamiliar with how to navigate the process of getting a car,l. All the team members I dealt with helped me to do everything. I didn’t have to leave the dealership to do anything. Even when I was not sure if I wanted to get the car, they pointed out the pros and cons so that I could make a more informed decision. I am extremely pleased with the level of service, particularly when I received an email from Nart several days later to check up on me and my level of satisfaction with the car. I would highly recommend this dealership to anyone for their next car purchase. More

The people were very nice to deal with. They are very knowledgeable and went into detail explaining the operation and functions of the car. I would recommend highly. They are very knowledgeable and went into detail explaining the operation and functions of the car. I would recommend highly. More

Website not very friendly. Didn’t remember me from last visit using my cell phone number. Malone didn’t answer my last text to him regarding a shuttle pick up so I had to call Didn’t remember me from last visit using my cell phone number. Malone didn’t answer my last text to him regarding a shuttle pick up so I had to call Uber. The service advisor (female) acted like she didn’t want to help me when I came in for pick up. Tried to apply 20% discount instead of 25% coupon I showed upon arrival. Had to show paper copy for the correction. The receiving service advisor ladies were very friendly. More

The sales was easy to deal with , and the whole finance process was pretty smooth as well. process was pretty smooth as well. More

As always good service, Mr James Norris exceded expectation good customer service, always my choice of dealer thanks expectation good customer service, always my choice of dealer thanks More

Everyone was very polite and helpful. The whole process was an enjoyable experience. My sales representative was very tentative to my needs. I would definitely recommend this dealership a The whole process was an enjoyable experience. My sales representative was very tentative to my needs. I would definitely recommend this dealership and will buy from them again. More

I am not happy with the car. It has damage on the side that I was not told about. It was dark when I was given the key and was not happy when I saw it in the light. They should It has damage on the side that I was not told about. It was dark when I was given the key and was not happy when I saw it in the light. They should have told me. I asked for a second key, they said no that I would have to get it. The interior seats were not clean. Overall, felt they wanted to just get the car off the lot, was not told about the exterior damage, stained seats and interior floor is peeling from the doors. I wish I would have chosen a better condition vehicle, and am looking to trade it back in. More

Easy to work with! Nick Schultz was very helpful! No need for back and forth. Highly recommend! Nick Schultz was very helpful! No need for back and forth. Highly recommend! More