AutoNation Honda Lewisville

This dealership made the buying process easy and were very helpful. They worked with me and we got a deal done. very helpful. They worked with me and we got a deal done. More

Very pleasant experience from salesman to finance. Dion was very knowledgeable and helpful. He went above and beyond! Dion was very knowledgeable and helpful. He went above and beyond! More

I previously gave y'all a 5 star review because Cynthia was so wonderful - until she wasn't. She never returned my calls or texts. I ended up calling the parts department myself (Christian was super help was so wonderful - until she wasn't. She never returned my calls or texts. I ended up calling the parts department myself (Christian was super helpful). The technician worked quickly to complete my car the 2nd time I came in. Overall, it took me all week to resolve due to Cynthia's lack of attention to her calls and texts. More

Service is reliable and Cynthia was so helpful. She made sure my questions were answered. I liked getting a video recap. You can't deny needing a new filter when the old one is full of Texas dust! She made sure my questions were answered. I liked getting a video recap. You can't deny needing a new filter when the old one is full of Texas dust! More

I took my van for oil change because I get emails/texts with coupons, they told me that oil change was excluded on that offer. I asked them to show me where it says that oil change was excluded and they co with coupons, they told me that oil change was excluded on that offer. I asked them to show me where it says that oil change was excluded and they couldn't show it to me. The clerk had an attitude with me all the time like if I was asking for free service. I understand that they are busy and do not have enough help but is not the way to treat customers. We were thinking in trade in our van there but definitely will go to another Honda dealer. More

We had a long wait. But the work on the tires seemed to have done the trick! But the work on the tires seemed to have done the trick! More

The dealership is very clean and everybody that I interacted with was extremely friendly and helpful. interacted with was extremely friendly and helpful. More

Salesperson Doug was thorough, friendly, and helpful. We appreciated the time he spent with us, and all he did to clarify issues we encountered with confusion concerning extra cost maintenance packages We appreciated the time he spent with us, and all he did to clarify issues we encountered with confusion concerning extra cost maintenance packages that overlapped Honda's new complementary two years of maintenance. Our only complaint about the dealership as a whole was that none of the employees we dealt with told us about the Honda-offered 2 year free maintenance on new 2023 vehicles. ,We saw it mentioned on the Honda website, and also a factory placed card in the new vehicle. It wasn't until we asked about the free maintenance that it was acknowledged that the costly dealership maintenance package overlapped. The finance department that sells the extra-cost maintenance packages needs to tell new car customers about the free Honda plan before offering their own extra cost packages. More

Sales personal excelente, staff manager took care of me , recommend to others !! And come back to purchase another car in the future thanks recommend to others !! And come back to purchase another car in the future thanks More

Service Advisor, James was very kind to me and completed the service for my vehicle at the appointed time. I strongly recommend AutoNation Honda Lewisville. the service for my vehicle at the appointed time. I strongly recommend AutoNation Honda Lewisville. More