AutoNation Honda Lewisville

I just bought a brand new Honda civic sport and I’m in love❤️ great deal great people great customer service 🙌🏼 I tried several places. Some places had like 3-4 sales associate on you at on time trying love❤️ great deal great people great customer service 🙌🏼 I tried several places. Some places had like 3-4 sales associate on you at on time trying to sell you the most expensive car on the lot & or just anything they could & not the best car for you & your needs. I reached out to Honda Nation & met a nice young gentlemen named Wolf. Kind, calm, & we didnt feel rushed and got great customer service, with a few different options & ways to go about our purchase. I didnt have much credit & was a first time buyer. Wolf & his finance associate were able to get me a new car with great warranty,instead of used car with alot of miles ! I appreciated Wolfs honesty and great customer service! Came to us with the bad news & good news of things...Its not always about what you say , its how you say it. We appreciated that about Wolf. He didn’t make me feel like “a paycheck” to him! I felt human and like he was trying to help me. I will say that Wolf is also probably one of the main reasons I bought the car there. Great guy! .. More

I received Excellent service and I appreciate the open communication from service advisor. My service advisor was very friendly and attentive. communication from service advisor. My service advisor was very friendly and attentive. More

Explained the features of the car very well! Appreciate the Effort! Also helped to deliver the car to home! Appreciate the Effort! Also helped to deliver the car to home! More

Mike Malone's knowledge of Honda Products, and communication skills have provided me and my family a completely trustworthy place to service our Honda cars. communication skills have provided me and my family a completely trustworthy place to service our Honda cars. More

Awesome experience with Honda Autonation. Got a very good deal and service from Autonation.. Alex is very much supportive and helpful. Over all very good experience with Autonation Louisvill Got a very good deal and service from Autonation.. Alex is very much supportive and helpful. Over all very good experience with Autonation Louisville More

Last service was a disaster. It took a long time to get the oil change done. After service the oil change reminder was not set. So went back and reset the reminder. After a few w It took a long time to get the oil change done. After service the oil change reminder was not set. So went back and reset the reminder. After a few weeks, oil started leaking. Took it to a Firestone and they said the oil filter is leaking. Took to dealership again and they did another oil change. This is the first time I experienced with this dealership after many years. It looks like service quality is going down recently. I rethink now to go to a dealership or not for oil changes. More

Good communication with service rep on repairs needed and time frame for the repairs to be completed. time frame for the repairs to be completed. More

The Service Department was very slow. I arrived for my appointment but nobody helped. This was my first time. I waited and and waited for acknowledgment. Finally, after about 15 minutes, I arrived for my appointment but nobody helped. This was my first time. I waited and and waited for acknowledgment. Finally, after about 15 minutes, I received help with my car. In the future, please acknowledge the customer and let them know that you will get to them as soon as possible. More

Need more service associates and mechanics. had to wait 2 hours for oil change. When calling for appointment had to call parts to get someone in service. You look like you are going out of busin had to wait 2 hours for oil change. When calling for appointment had to call parts to get someone in service. You look like you are going out of business. My service man, Mike was terrific...not his fault. Been customer for long time...now If service poor can I trust that work was done properly??????? More

Easy to make appointment. They quickly took my car in to service, kept me updated on progress and even applied s coupon to the total bill and never once pressured me to add ex They quickly took my car in to service, kept me updated on progress and even applied s coupon to the total bill and never once pressured me to add extra services. Very polite, friendly and efficient! More