AutoNation Honda Lewisville

Always courteous with a video review of suggested work. Timely service. Will use again, thanks. Timely service. Will use again, thanks. More

10 months of being ignored is my new experience with AutoNation Honda Lewisville. A couple of weeks after I bought my Ridgeline I noticed that the touch screen was cracked. I went in and James Norris r AutoNation Honda Lewisville. A couple of weeks after I bought my Ridgeline I noticed that the touch screen was cracked. I went in and James Norris reviewed the crack and said he would order a replacement but that it would not be in until the end of the December. Well December came and gone with no part ordered by James Norris. I called and left messages for Mr Norris, Service Manager and the site manager with no return call from any of them. I finally called my salesman Mo and explained the run a round. He tried to help me by saying that they do not make replacement screens and that I could exchange my truck for a new truck. I am so disappointed with the experience of this dealership and it’s lack of leadership. Be cautious when doing business with them. More

The salesman I spoke with was condescending and rude. He kept interrupting me when I spoke. He spoke to me as if I were stupid, and knew nothing about how buying a car worked. I was very uncomfortable wi He kept interrupting me when I spoke. He spoke to me as if I were stupid, and knew nothing about how buying a car worked. I was very uncomfortable with the interaction. I ended up going to a different dealership where I was treated with respect and common courtesy. I will not inquire at Lewisville Honda again. More

Had a good experience and am happy with the quality of work done on my vehicle. work done on my vehicle. More

Salesman offer me less price compared other deleasrships amd they will ask me to take protection plans and. If I take that then only they said that they will give less interest rate.. Protection plans ar amd they will ask me to take protection plans and. If I take that then only they said that they will give less interest rate.. Protection plans are not at all comparable to the bank interest rate…once delaer ship offers good interest rate then only customers will come.. More

Always get me taken care of! Pleasant and happy people! Will always come back to AN Honda. Pleasant and happy people! Will always come back to AN Honda. More

Really Good service , kept me yo dated hourly of how my service was going. Even for video proof which I was really surprised but really happy. service was going. Even for video proof which I was really surprised but really happy. More

I have been using this dealership since 2019 with both of my Honda Ridgeline RTL-E vehicles. The staff is knowledgeable, friendly and professional. They do not push for repairs or service that is not needed. my Honda Ridgeline RTL-E vehicles. The staff is knowledgeable, friendly and professional. They do not push for repairs or service that is not needed. Their prices are fair and competitive. I have never had to return for the same issue as they do it right the first time. I am usually able to find a Honda coupon online that they will match if not one of theirs. They have a text system that keeps you updated on the progress of your service which is helpful for time management. Would highly recommend for service and repairs. More

Nicole Peter, the service advisor, was awesome. The experience from being received at the service center to communications in between and the pick-up process was excellent. 5 stars to Nicole Peter! The experience from being received at the service center to communications in between and the pick-up process was excellent. 5 stars to Nicole Peter! More

I was looking for a specific vehicle and AutoNation Honda Lewisville had one very close to what I wanted. We negotiated a very reasonable deal and I picked up the vehicle the next day. Very easy to work wi Lewisville had one very close to what I wanted. We negotiated a very reasonable deal and I picked up the vehicle the next day. Very easy to work with, knowledgeable, and provided exactly what they said they would. I would buy again from here. More