AutoNation Honda Lewisville

We were greeted promptly and were shown the vehicles we were really interested in. The dealership is unfortunately one with “haggle free pricing” so there are no deals to be had. There are also mandator were really interested in. The dealership is unfortunately one with “haggle free pricing” so there are no deals to be had. There are also mandatory dealer add ons (dent protection and paint protection) that raised the standard MSRP price by $1,000 BUT they were the only one in the area with the model and color car I wanted, so it was the best deal I found. I had done months of research so I knew what model car I warned but the wife wasn’t 100% convinced. A piloted test ride by the salesperson followed. After leaving the parking lot, the brand new car was promptly raced to redline, clutchlessly shifted and beat on for the next 15 minutes all to prove the point that this particular model was “fast enough “. Upon returning to the lot with the clutch and brakes stinking from heat, we went inside to sit for the next 1-1/2 hours while the paperwork was drawn up. I had inquired about adding some factory Honda accessories that I had seen on the manufactures website. The request was taken back to the parts department to get pricing and availability. When returned, I was told they could get the parts but it would be more money than shown online. After questioning why, the GM came out and introduced themselves. He explained they couldn’t honor Honda’s pricing because they had to make their own profit from the sale!!! $1,000 more than list price and I had to install the pieces myself. News flash, Honda pricing HAS profit built into their cost already! (I went to a different Honda dealer that same day and got all of my parts at normal price.) The rest of the sales process went well and we got the keys and paperwork about 4 hours total after we walked in. We got the car we wanted and are quite pleased with it so far. Apart from the horrid test ride and disappointing parts inquiry, the experience was not all bad. I do not want the review to be entirely negative. If we were not shopping for such a particular model, I am sure our experience would have been different. With limited production and high demand, I have made my peace with the transaction. I am just grateful to get the exact car I wanted, at a fair price. More

I recently bought a car from honda autonation lewisville very good service given by them and they also made good discounts on the car. very good service given by them and they also made good discounts on the car. More

Exceptional service by Jeremy and helped match my expected rates and work the deal towards closure expected rates and work the deal towards closure More

Great overall experience from Honey in sales to Mo in finance. Our family greatly appreciated the assistance buying our 2024 Odyssey finance. Our family greatly appreciated the assistance buying our 2024 Odyssey More

All employees involved were very efficient, and accommodating. Great communication throughout the transaction, from initial contact to driving home in our new car. Special thanks to Dat for his pr accommodating. Great communication throughout the transaction, from initial contact to driving home in our new car. Special thanks to Dat for his professionalism throughout. More

Everything from sales was good but the financing guy was being extra was lying to our face and had Zero respect. Things we discussed and what he had is sing was completely different. being extra was lying to our face and had Zero respect. Things we discussed and what he had is sing was completely different. More

We bought a Honda Accord Hybrid on 07/31/2023. Still waiting for them to clear up unnecessary charges on our final paperwork. It has been very difficult to work with the dealership. Those of yo Still waiting for them to clear up unnecessary charges on our final paperwork. It has been very difficult to work with the dealership. Those of you who purchased cars from them should look at their paperwork for the same issue. No one takes responsibility or return phone calls. We did not have a pleasant situation with them and won't be returning. Trying to reach higher ups to see if anyone return the calls or emails. Very disappointed! More

Great job. Good team. Got me taken care of fast. I would recommend this store to other people Good team. Got me taken care of fast. I would recommend this store to other people More

It was good experience overall. I was glad they did not hassle me about my payment range. I was glad they did not hassle me about my payment range. More

Richard, Marcus, and Michelle took great care of me! They all had great interactions with me and didn’t keep me longer than needed. They all had great interactions with me and didn’t keep me longer than needed. More