AutoNation Honda Lewisville

Dealer took very good care of my vehicle and the staff were very professional, overall a very good experience. were very professional, overall a very good experience. More

I had very positive experience from scheduling my appointment to the day of my service. My service advisor, Cynthia Cortez, always takes great care of me. Very prompt, communicative, and thorough. Th appointment to the day of my service. My service advisor, Cynthia Cortez, always takes great care of me. Very prompt, communicative, and thorough. Thank you. More

Marcus took extremely good care of me. He came off as intelligent, humorous, and was great at responding and answering all of my questions. I would not hesitate to send more business your He came off as intelligent, humorous, and was great at responding and answering all of my questions. I would not hesitate to send more business your way. We struck a deal within 30 minutes. More

Service team is good. . Sales representative did good job. Follow up was good. Ashley kept me informed me of the progress of work. Got car back before time. As compared t . Sales representative did good job. Follow up was good. Ashley kept me informed me of the progress of work. Got car back before time. As compared to other dealers, your service center is ahead of others. Thanks More

This dealer is very good at the Lewisville auto nation I recommend you at this location recommend you at this location More

Great dealership. Good and decent staff. Will be coming here more often from now on Good and decent staff. Will be coming here more often from now on More

Great dealership I love the vehicle I picked. What I don’t like is that it’s been months and I still have not received my plates and tags . I do like the people and variety of options for cars . What I don’t like is that it’s been months and I still have not received my plates and tags . I do like the people and variety of options for cars . I think they need just a more organized situation though More

The dealer sold me a 2016 Honda Odyssey, that on the test drive had no apparent issues. The check engine light came on after 100 miles of driving, revealing a busted gasket (in two places), ABS failure, susp drive had no apparent issues. The check engine light came on after 100 miles of driving, revealing a busted gasket (in two places), ABS failure, suspect battery, and dead catalytic converter. We returned the vehicle, per our contractual agreement with AutoNation. But the dealer still cashed our check a day later. They failed to give any paperwork showing the return. They dragged their heels on the credit card refund, which they said would be quick. As for the check, which they said would be refunded within ten business days... we still have not received our money back. It's been almost a month since we purchased the vehicle. Any calls we make are sent to the one finance agent who doesn't return phone calls. I've been twice promised a check is coming or available, only to be told that it isn't, or for the dealer to fail to deliver on their promise. Their response to the google review is, "we're working on it." I feel sorry for anyone thinking about purchasing a vehicle from AutoNation, should this dealership be a case study for the corporation's practices. More

Were able to get me in and out within 12 hours. Mike Melon (Service Advisor) has been excellent. We have seen him since 2011 have 3 Honda's getting service through him. Mike Melon (Service Advisor) has been excellent. We have seen him since 2011 have 3 Honda's getting service through him. More

Peter, my service advisor was great. Although my oil change took longer than usual, Peter was very concerned about my time and make sure I was ok. I appreciate it. Although my oil change took longer than usual, Peter was very concerned about my time and make sure I was ok. I appreciate it. More