AutoNation Honda Lewisville

Customer service is great. Didn't try to sell me something that I didn't need. I really appreciate them and would highly recommend them. something that I didn't need. I really appreciate them and would highly recommend them. More

Excellent customer service. Cynthia was very nice and communicated very well the service and parts my car needed to be replaced. I truly recommend this Honda dealer to everyone. communicated very well the service and parts my car needed to be replaced. I truly recommend this Honda dealer to everyone. More

Spot on with service and great help with transportation.. would recommend, while I watch how it does next few visits would recommend, while I watch how it does next few visits More

Christine always takes great car of me and the techs are awesome. Han did a great job and I will always recommend having him work on your car. awesome. Han did a great job and I will always recommend having him work on your car. More

Everyone I came in contact with was very courteous and professional from when I made my appointment on the phone to paying for my service. I inquired about an accessory and even though it was nearly closi professional from when I made my appointment on the phone to paying for my service. I inquired about an accessory and even though it was nearly closing time, a gentleman was called to assist me. He was very courteous and helpful with my inquiry. More

Service has been better than in the last few months. Hope the department keeps getting better the department keeps getting better More

Ashlyn was wonderful. She helped me set up my whole service and found me a coupon to save me some money on my service. I will 100% go back to her as my service adviser in future visits. service and found me a coupon to save me some money on my service. I will 100% go back to her as my service adviser in future visits. More

No issues with the service, they greeted me promptly and turned the car around in just a few hours. turned the car around in just a few hours. More

Great services, nice people, take care of you right away. I like to go there every time. I like to go there every time. More

Worst car buying experience of my life. The financing department in particular was absolutely dreadful. I had provided all of my information up front the day before I went in to finalize the purchase. department in particular was absolutely dreadful. I had provided all of my information up front the day before I went in to finalize the purchase. Even though they had everything they needed, we were still at the dealership for 3.5 hours sitting around waiting -- during which time the ran my credit with a different auto financing company without my authorization and after I told them that I was going with CapitalOne, and that I did not want to look at other offers. When I finally got in the car to drive away, the driver's side window would not go up or down. It aws stuck halfway open. So they had obviously lied about doing a full inspection of the vehicle. When I finally got the car two days later, I found out that the charging port was faulty, and I could not fully charge the car. So I returned the vehicle to the dealer. They claimed that they would "unwined" my auto loan that day and wire the money back to CapitalOne. I called CapitalOne on Monday, two days after I had returned the vehicle, and the dealer had not even been in contact with CapitalOne. I am currently STILL waiting for them to get the financing straight, and I cannot purchase another vehicle until this is done. So now I am having to borrow vehicles for the next 5 to 10 days because this dealership does not know how to do what they promise. Absolute worst purchasing experience of my life. DO NOT BUY A CAR FROM THIS DEALER. More