AutoNation Honda Lewisville
Lewisville, TX
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Ashlyn was wonderful. She helped me set up my whole service and found me a coupon to save me some money on my service. I will 100% go back to her as my service adviser in future visits. service and found me a coupon to save me some money on my service. I will 100% go back to her as my service adviser in future visits. More
Worst car buying experience of my life. The financing department in particular was absolutely dreadful. I had provided all of my information up front the day before I went in to finalize the purchase. department in particular was absolutely dreadful. I had provided all of my information up front the day before I went in to finalize the purchase. Even though they had everything they needed, we were still at the dealership for 3.5 hours sitting around waiting -- during which time the ran my credit with a different auto financing company without my authorization and after I told them that I was going with CapitalOne, and that I did not want to look at other offers. When I finally got in the car to drive away, the driver's side window would not go up or down. It aws stuck halfway open. So they had obviously lied about doing a full inspection of the vehicle. When I finally got the car two days later, I found out that the charging port was faulty, and I could not fully charge the car. So I returned the vehicle to the dealer. They claimed that they would "unwined" my auto loan that day and wire the money back to CapitalOne. I called CapitalOne on Monday, two days after I had returned the vehicle, and the dealer had not even been in contact with CapitalOne. I am currently STILL waiting for them to get the financing straight, and I cannot purchase another vehicle until this is done. So now I am having to borrow vehicles for the next 5 to 10 days because this dealership does not know how to do what they promise. Absolute worst purchasing experience of my life. DO NOT BUY A CAR FROM THIS DEALER. More
My sales team was professional, attentive, and low-key. Just what I like. I got the highest trade-in value for my car which is what sealed the deal. Just what I like. I got the highest trade-in value for my car which is what sealed the deal. More
This location is always really courteous and they really do a great job in repairing my car. Mike my service advisor is the best I wouldn’t choose anyone else do a great job in repairing my car. Mike my service advisor is the best I wouldn’t choose anyone else More
The only reason I continue to go to Autonation Honda Lewisville to service my car is my service Advisor… Mr. James Norris. James is highly experienced and knowledgeable in the field and I always trust h Lewisville to service my car is my service Advisor… Mr. James Norris. James is highly experienced and knowledgeable in the field and I always trust his advice. He is extremely friendly and always gets the job done very well and in time. More