AutoNation Honda Hollywood - Service Center

Very friendly service and even get a complimentary car wash inside and out. When service is done you get a detailed account and receipt of what was done. Rocky is a great service advisor. Have trusted wash inside and out. When service is done you get a detailed account and receipt of what was done. Rocky is a great service advisor. Have trusted my Hondas to him for years. More

Kevin was great. They honored my appointment and were timely with the oil change. Took less than an hour. Everything seemed clean in the shop. timely with the oil change. Took less than an hour. Everything seemed clean in the shop. More

This is my third car from Auto Nation. Therefore this is a an auto car dealer i respect and adore. I always receive excellent service. The advisor is always courteous, knowledgeable with a great demeanor. a an auto car dealer i respect and adore. I always receive excellent service. The advisor is always courteous, knowledgeable with a great demeanor. More

Service was slowly and unrespectful . Nobody let me know when my car was done. when my car was done. More

Great customer service but even with appointment too long of a wait. Need to space out appointments more so wait time is not as long of a wait. Need to space out appointments more so wait time is not as long More

Service was fast and easy. They even took me after I had delays getting to the dealership. very thoughtful of them. The dealership gave me the car back working new and timely with no service charges delays getting to the dealership. very thoughtful of them. The dealership gave me the car back working new and timely with no service charges More

Friendly staff Jean Cilien However the GM called a Friendly staff Jean Cilien However the GM called a meeting with the service manager and advisors leaving customers in limbo on the status of repairs Friendly staff Jean Cilien However the GM called a meeting with the service manager and advisors leaving customers in limbo on the status of repairs. Waited just about two hours before I went to the service desk to ask about the diagnostic on my AC. Was told rudely that the Gm called a meeting and there was nothing she could do about it I would just have to wait. I said I wanted to speak to someone and was told in a nasty tone that I told you there is nothing I can do you will just have to wait. I am disappointed that a plan was not in place to while this meeting was held to follow up with customers. After two hours I found out there was no problem they could find and they recharged the AC with a dye. Jean Cilien Was friendly and polite however an apology for the wait would have been fine. A customer service refresher needs to be reviewed with your service desk! More

Brought my car in for 10k mile service. I had an appointment late in the day, and was taken on time. Amazingly, I only waited an hour for the service to be complete. The Service Advisor was very k appointment late in the day, and was taken on time. Amazingly, I only waited an hour for the service to be complete. The Service Advisor was very knowledagle and professional. He even cleaned a grease mark left behind after the car was washed, which was not even his job. The service department was very clean, and although was busy, was very organized. More

Horrible paint shop department. Very poor service in every way shape and form. Not happy every way shape and form. Not happy More

Knowledgeable staff. Friendly professional also Willing to listen. Got what was needed no extras thrown out for unnecessary charges. 2nd visit to the dealer has been positive. to listen. Got what was needed no extras thrown out for unnecessary charges. 2nd visit to the dealer has been positive. More