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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,028 Reviews

1,028 Reviews of AutoNation Honda Hollywood - Service Center

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October 04, 2021

I requested fluids to be topped off but windshield fluid empty and to change wipers which wasn’t done. Was any work truly completed? Kevin says no without trying to get to a yes.p with the customer. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin ?
Oct 05, 2021 -

AutoNation Honda Hollywood responded

Hi Patty, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5033 to discuss what we can do to help.

Oct 11, 2021 -

Patty responded

I left a voice message for GM Joel on 10/5 but haven't received a return call. I left another voice mail for him today at the above e-mail in the event he was on vacation.

October 04, 2021

Jay, always give an honest assessment of the condition of my HRV. Since new in2013 it’s the only dealer repair shop that my car has seen 😊 More

by Clement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wint, Raphael Williams, Jimmy Belotte, Gasper Bakie
Oct 07, 2021 -

AutoNation Honda Hollywood responded

Hi Clement, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2021

my service man was not wearing a mask. all others in the place had masks on. very upset. More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wint
Oct 05, 2021 -

AutoNation Honda Hollywood responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

October 01, 2021

I found this dealership to be Clean and quiet and friendly atmosphere. Felt very safe while waiting for car. More

by Jbfeary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Cilien
Oct 05, 2021 -

AutoNation Honda Hollywood responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2021

Excellent service.very please with the help of the service advisor. He keep me informed of the progress of the repair ir my car. More

by Patrician822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luc
Oct 05, 2021 -

AutoNation Honda Hollywood responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2021

On September 15, 2021. I had an issue with my car's air-condition. I took my car to Hollywood AutoNation Honda and where I filled out a form for a shuttle service as I only have one vehicle and just wa More

by S88
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kai (customer representative), Marco (Supervisor) and Carlos Castro (Advisor)
Oct 17, 2021 -

AutoNation Honda Hollywood responded

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-5033 -- we hope to hear from you soon.

October 01, 2021

Everyone there is very professional, the person who me explained everything very well the waiting are is comfortable and timing of service was right on what he quoted. More

by bbettsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean cillian
Oct 05, 2021 -

AutoNation Honda Hollywood responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 30, 2021

a very professional person I received very good attention I was very happy with the treatment I received More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I remember his name
Oct 05, 2021 -

AutoNation Honda Hollywood responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 30, 2021

Friendly helpful and knowledgeable Concerned about my Friendly helpful and knowledgeable Concerned about my needs and answered my questions and gave recommendations More

by dorto
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Luc Martin
Oct 05, 2021 -

AutoNation Honda Hollywood responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 28, 2021

Service was quick and easy. I was told I’ll be out by 9AM and was done before that. Great customer service, no complaints! More

by Bethanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Rodriguez
Sep 30, 2021 -

AutoNation Honda Hollywood responded

Hi Bethanie, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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