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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,079 Reviews

1,079 Reviews of AutoNation Honda Hollywood - Service Center

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April 07, 2022

I was pleased with service provided. Very professional. I would recommend Hoda to anyone who like great customer service More

by Eunijacq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wint, Ryan Atkins, Clayton Brissett, David Weinberg
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Apr 07, 2022 -

Eunijacq responded

Completely satisfied with the service

Apr 07, 2023 -

Eunijacq responded

Clarence Williams was exceptional. I was very pleased with service provided by him, when I got to the dealer my order was already in the computer didn't have to do anything elase except waiting for my car also since I been coming to AutoNation for service that was the first time I was offered a car wash thumb 👍 for him. Overall service was excellent ⭐⭐⭐⭐⭐. Thank you 😊

April 07, 2022

It was a long waiting . But excellent service. 2h for a oil and light not working More

by Jusinoluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Fata, Dominick Feola, Nelson Castellanos, Jimmy Belotte, Ryan Atkins, Garfield Archer, Clayton Brissett, Andrew Chong, Gasper Bakie, Richard Fede
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Apr 10, 2022 -

AutoNation Honda Hollywood responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2022

Went for a routine oil change. Prompt service. Took 45 minutes. Will go back for all car needs. More

by Ker5201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach
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Apr 07, 2022 -

AutoNation Honda Hollywood responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 04, 2022

Jay was a good Service Advisor when I arrived on Monday, March 28, 2022, and when I returned on Thursday, March 31, 2022. And Sato the mechanic did a very good job as well. More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
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Apr 06, 2022 -

AutoNation Honda Hollywood responded

Hi Tara, thank you for your kind review; we are happy to pass along your comments to Jay here at AutoNation Honda Hollywood! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2022

Customer service was excellent. Jay is really personable and professional. Ladies room was clean. Refreshments were nice. Service on my car was efficient and quick. More

by cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Savery
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Apr 06, 2022 -

AutoNation Honda Hollywood responded

Hi Cindy, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 04, 2022

The whole operation is great there! From sales to service! Only thing I wish they offered after oil change/ tire rotation aid a car wash lol More

by In2beautifulskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo?
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Apr 06, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 02, 2022

Eduardo and the team at Autonation Honda did a great job. They kept me informed and were very helpful. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Apr 06, 2022 -

AutoNation Honda Hollywood responded

Hi Scott, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 02, 2022

Service department is great on time making you feel welcome but parts department sucks 👎 they have nothing about customer service at all More

by aminto26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tameka long best customer service agent as makes you feel welcome
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Apr 06, 2022 -

AutoNation Honda Hollywood responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Hollywood take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-5033 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 01, 2022

Excellent service, Rocky really know his job and how to please his customers, Rocky is a excellent service person. More

by Jro919e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
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Apr 05, 2022 -

AutoNation Honda Hollywood responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

I took my car without an appointment when I got there a lady not sure what she spoke pointed for me to sit on the bench and nobody guided me where to go or who to talk to so I waited an hour for no reason More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Atkins
Report | Print
Apr 05, 2022 -

AutoNation Honda Hollywood responded

Hello Maria, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (954) 644-5033 so we can work towards a resolution. We look forward to hearing from you. Take care!

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