AutoNation Honda Hollywood - Service Center

I have a 2021 Honda CRV. It took an hour and forty five minutes for a basic checkup! I had an 8:30 appointment this morning and got checked in at 8:25 my representative told It took an hour and forty five minutes for a basic checkup! I had an 8:30 appointment this morning and got checked in at 8:25 my representative told me it should take 45 minutes to an hour! An hour and a half later I was still waiting for my car! After speaking to my representative he seemed to hurry things along and I got my car back in another 20 minutes! The plastic still covered my steering wheel, seat and gear shift, and the number was still on top of my car! I asked and waited for my paperwork, I like to keep a copy of my maintenance records! Don’t count on these mechanics to be timely! I have a service contract so I didn’t have to pay for time and materials, but someone is! Maybe they took a breakfast break while working on my car! Just don’t count on the time window that they give you! There were no surprise mechanical issues, so I’m not sure what took them almost two hours for a basic 15,000 mile car checkup! More

Kevin was quick and efficient. I was late to my appointment and he made the time to make sure I get my oil change done. Will always come back to AutoNation Honda. I was late to my appointment and he made the time to make sure I get my oil change done. Will always come back to AutoNation Honda. More

Kevin was very friendly and efficient. The dealership had my car work done quickly. Coffee was great. The dealership had my car work done quickly. Coffee was great. More

Very nice people and fast service thanks so much Kevin for you nice experience thanks for you nice experience thanks More

Always a pleasant experience. Advisors are friendly and keep you up to date on your vehicle Advisors are friendly and keep you up to date on your vehicle More

Fernando is efficient and thorough in dealing with your particular problem so that the customer understands what has been done and what should be done in the future. particular problem so that the customer understands what has been done and what should be done in the future. More

The employees are customer service oriented, and did not try to over sell me...which I appreciated. The waiting area is very clean and comfortable. I felt the pricing was fair, and the person writing my o try to over sell me...which I appreciated. The waiting area is very clean and comfortable. I felt the pricing was fair, and the person writing my order checked to see if there were discounts available...This is why I keep coming back. More

I was pleased with service provided. Very professional. I would recommend Hoda to anyone who like great customer service Very professional. I would recommend Hoda to anyone who like great customer service More

It was a long waiting . But excellent service. 2h for a oil and light not working But excellent service. 2h for a oil and light not working More

Went for a routine oil change. Prompt service. Took 45 minutes. Will go back for all car needs. Prompt service. Took 45 minutes. Will go back for all car needs. More