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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,068 Reviews

1,068 Reviews of AutoNation Honda Hollywood - Service Center

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July 20, 2022

Abel Riverol Helped me and was wonderful! Honest, nice, explained everything, was on top of the service, made sure car was ready when promised, made me feel like I was his only customer that More

by Edel43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Riverol
Jul 22, 2022 -

AutoNation Honda Hollywood responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Hollywood. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 20, 2022

It was excellent service, and Rocky helped me out every way and I am a happy customer. More

by Jofh32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
Jul 22, 2022 -

AutoNation Honda Hollywood responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2022

A service department is never a place you look forward to. It means you have to spend money. But, AutoNation makes it a pleasurable experience. I always feel like my car will be given the best service. An More

by suedogg49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 22, 2022 -

AutoNation Honda Hollywood responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Hollywood. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 18, 2022

Very happy with service I received at Autonation Honda Hollywood. Very fast service. Will trully recommend. More

by Vlen3
Recommend Dealer
Yes
Employees Worked With
Abel Riverol
Jul 20, 2022 -

AutoNation Honda Hollywood responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

July 18, 2022

I went in for a dead battery and Carlos was the person that I dealt with. He was very professional and courteous. He handled everything on a timely manner from beginning to end. More

by ALBORNOZMANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 20, 2022 -

AutoNation Honda Hollywood responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2022

I bought two vans from this dealership and against advice have continued to have my van serviced in the service department. The main reason is due to my great service rep., Rocky. As long as I have him to More

by sujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky and service tech
Jul 20, 2022 -

AutoNation Honda Hollywood responded

Hi Sujo, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 17, 2022

Hi I am Vanessa and I went to the dealership three times could not get my car repaired meaning my AC I went in on Tuesday and one of the service people said to me that no I could not get my AC fixed I reque More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager I forgot his name
Jul 19, 2022 -

AutoNation Honda Hollywood responded

Hi Jackie, thank you for leaving this detailed feedback about your exp Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. experience with our dealership.

Jul 20, 2022 -

Jackie responded

Thank you so much for responding . The only thing that I would really honestly change would be the system for services that no one answered the phone and if and when you get lucky and you get a live person on the phone that person has no regard for your needs and is not willing to help ,because that has happened to me quite a few times and I had to go as a walk-in and really demand the service that Is needed. but as for that manager that helped me I am so gratified for all his efforts and what he did for me he’s a lifesaver 😘🙏

July 16, 2022

This is the first time I had such a horrible experience, I've been going to this dealership since the 90's when I bought my first car through them. I had a recall matter and when I called to set up my appt More

by islandjam
Recommend Dealer
No
Employees Worked With
Young gentleman was nice, the manager got a little loud when I tried to explain my concerns.
Jul 18, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5033 to discuss what we can do to help.

July 15, 2022

Very happy with the service I received from Carlos at AutoNation Honda in Hollywood. Carlos was very informative and made the process super easy. I'll certainly be back. More

by lhucaluk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 19, 2022 -

AutoNation Honda Hollywood responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2022

The dealership is great and the car salesman are even better and they make sure you get a good deal. More

by pandoratwinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwain
Jul 19, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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