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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,083 Reviews

1,083 Reviews of AutoNation Honda Hollywood - Service Center

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August 25, 2022

As always, polite prompt service. Comfortable surroundings while waiting for service to be completed. Completed at time I was advised it would be completed. More

by judith123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 29, 2022 -

AutoNation Honda Hollywood responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 25, 2022

$100 and a 2 hour wait for an oil change, don't think I'll be back. More

by moeazweem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luc
Aug 29, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 23, 2022

Great customer service! Abel Riverol is amazing and super nice! Also car was done pretty fast! More

by vacc143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Riverol
Aug 26, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 26, 2022 -

vacc143 responded

Thank you so much. Could not be happier with your customer service due to Abel Riverol!!!

August 22, 2022

It was very first this time even though I did not have an appointment. I had an appointment last time. It was not good. More

by chieko2075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDUARDO GOMEZ
Aug 26, 2022 -

AutoNation Honda Hollywood responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 20, 2022

Avinash provided an excellent costumer. When I dropped off my car he was quick to help. He demonstrated a high quality guest service. He smiled and eye contact while communicating to the co More

by Stephanie Baptiste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avinash
Aug 25, 2022 -

AutoNation Honda Hollywood responded

Hi Stephanie, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 19, 2022

Just perfect like Always. I have been getting my car at this dealer for about 8 years and I am very satisfied. Thank you for all the help. More

by Yendry Menocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Aug 24, 2022 -

AutoNation Honda Hollywood responded

Hi Yendry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2022

The mechanic who goes by the name Pops was outstanding as well as Eddy the service writer More

by mglansberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pops and Eddy
Aug 24, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2022

Rocky exhibited excellent customer service as always. It is always a pleasure to work with him. More

by bev4155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Whitehall
Aug 24, 2022 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2022

When I got to the dealer ,I was quickly check in by the advisor Carlos ,he took the time to address my concerns and explained in how to fix it, the other issue was mechanical but finally the service was More

by Awesome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 23, 2022 -

AutoNation Honda Hollywood responded

Hi, we're happy to hear you had such a positive experience with Carlos! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2022

This is my third car that I purchase from this dealership, However I have noticed that there has been a massive overall in the demographics of the employees in the service department. Most of the More

by Skeefry007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NEW SERVICE STAFF
Aug 23, 2022 -

AutoNation Honda Hollywood responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-5033 to discuss what we can do to help.

Aug 23, 2022 -

Skeefry007 responded

I will contact the GM of Auto Nation Hollywood, Fl. very shortly. However, the massive influx of individual s that doesn't reflect the the diversity of the community is an administrative decision/implementation that needs to be examine as well. There are no diversity in upper management as well. Not sure if this is systemic concern within Honda AutoNation all over or just this location.

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