AutoNation Honda Hollywood - Service Center
Hollywood, FL
1,028 Reviews of AutoNation Honda Hollywood - Service Center
Matthew was extremely professional informative polite good experience all the way round. The dealership was clean staff was very engaging. Your team in service seems very well prepared. The set up in the good experience all the way round. The dealership was clean staff was very engaging. Your team in service seems very well prepared. The set up in the service area was well thought out. Matthew kept me in the loop on everything. The prices were a little high for parts. Thats not on you through. The diagnostic charge was in my mind way to high. It cost $233 for a test to check my windshield fluid not being pumped. That said i would not take my vehicle anywhere else. More
Clarence Williams was very attentive and on time with everything. He was very professional and I appreciate how well he took care of the service for my car... everything. He was very professional and I appreciate how well he took care of the service for my car... More
Scheduled for vehicle recall issue. Short wait. Explain service plan. Left vehicle. Received call to pick up a couple of hours later. Vehicle was washed. One of the two issues were ad Short wait. Explain service plan. Left vehicle. Received call to pick up a couple of hours later. Vehicle was washed. One of the two issues were addressed. Due to limited parts availability, Honda will reach out to resolve one parts are in. Thanks More
My past experiences with this dealer were positive, until they were not. Back in December 2023, I purchased a car with the promise from sales to have a protection kit installed in my car. It has been almost they were not. Back in December 2023, I purchased a car with the promise from sales to have a protection kit installed in my car. It has been almost 7 months and about 6 times I have been back to the dealer with the promise they will install the protection kit, and every single time, they come up with an excuse of why the work was not done after me waiting in the service area for 2-3 hours. Last time was beyond belief: they left the discarded plastic films lying around inside my car as they could not apply them properly. Totally unprofessional. I have raised concerns with Honda America and the dealer itself hoping to get a final resolution. Still waiting for an answer. More
I had a scheduled appointment for an oil change at AutoNation Hollywood Honda in FL. I was there almost 3 hours. I don’t even know if a 10 point inspection was done as nothing was checked off.. all bl AutoNation Hollywood Honda in FL. I was there almost 3 hours. I don’t even know if a 10 point inspection was done as nothing was checked off.. all blank. No sticker placed on windshield for the future oils change. After payment I had to look for my car with no rep direction. Now I know why my son will not go to this Honda dealership as the cost has skyrocketed at $112 for an oil change! I will not be back to this dealership on 441. More
I brought my car to the shop and after replacing 2 driveshafts that were covered by the powertrain warranty, they charged me for one of them. They returned me my car and the steering was completely m driveshafts that were covered by the powertrain warranty, they charged me for one of them. They returned me my car and the steering was completely misaligned even though it was perfect when they received the vehicle and now they do not want to hold themselves responsibles. I personally find this to be a very suspicious behaviour. Please avoid this dealer at all costs. They give Honda a bad name. More