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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,028 Reviews

1,028 Reviews of AutoNation Honda Hollywood - Service Center

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July 17, 2024

Matthew was extremely professional informative polite good experience all the way round. The dealership was clean staff was very engaging. Your team in service seems very well prepared. The set up in the More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 19, 2024 -

AutoNation Honda Hollywood responded

Hi Daryl, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 14, 2024

Clarence Williams was very attentive and on time with everything. He was very professional and I appreciate how well he took care of the service for my car... More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Williams
Jul 15, 2024 -

AutoNation Honda Hollywood responded

Hi Carol, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

July 11, 2024

Scheduled for vehicle recall issue. Short wait. Explain service plan. Left vehicle. Received call to pick up a couple of hours later. Vehicle was washed. One of the two issues were ad More

by greggb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luc Durogene
Jul 12, 2024 -

AutoNation Honda Hollywood responded

We appreciate you taking the time to leave us a response! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Excellent service and care from the service team. Endy was very professional and helpful with all the concerns and needs. More

by barajasn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Endy
Jul 12, 2024 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 07, 2024

I had a great experience at AutoNation Honda Hollywood. The service is always quick & informative. More

by Jaleal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vismarky Rosario J
Jul 08, 2024 -

AutoNation Honda Hollywood responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2024

My past experiences with this dealer were positive, until they were not. Back in December 2023, I purchased a car with the promise from sales to have a protection kit installed in my car. It has been almost More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Gomes
Jul 03, 2024 -

AutoNation Honda Hollywood responded

Hi Mario, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 01, 2024

They are wonderful. Rocky is the very Best! It is always seamless to get your car serviced here. More

by sage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Jul 04, 2024 -

AutoNation Honda Hollywood responded

Sage, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 01, 2024

I had a scheduled appointment for an oil change at AutoNation Hollywood Honda in FL. I was there almost 3 hours. I don’t even know if a 10 point inspection was done as nothing was checked off.. all bl More

by paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avi
Jul 04, 2024 -

AutoNation Honda Hollywood responded

Hi Paula, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (954) 644-5033 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 27, 2024

I brought my car to the shop and after replacing 2 driveshafts that were covered by the powertrain warranty, they charged me for one of them. They returned me my car and the steering was completely m More

by jcfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Id rather dont
Jun 28, 2024 -

AutoNation Honda Hollywood responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Hollywood. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-5033 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 24, 2024

Mr McMillan was great . .. wait time to register (not Mr. McMillan's fault) the car was not great More

by hejxn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr McMillan
Jun 25, 2024 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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