AutoNation Honda Hollywood - Service Center
Hollywood, FL
1,035 Reviews of AutoNation Honda Hollywood - Service Center
When I got to the dealer ,I was quickly check in by the advisor Carlos ,he took the time to address my concerns and explained in how to fix it, the other issue was mechanical but finally the service was advisor Carlos ,he took the time to address my concerns and explained in how to fix it, the other issue was mechanical but finally the service was really exceptional! I will be back for my regular service!! Thanks Carlos!! More
This is my third car that I purchase from this dealership, However I have noticed that there has been a massive overall in the demographics of the employees in the service department. Most of the dealership, However I have noticed that there has been a massive overall in the demographics of the employees in the service department. Most of the senior service staff has left the Hollywood location of Auto Nation Honda. I have lost confidence in these new hires and the limited rapport and relationship building SKILLS with dedicated customers like myself. On 8/16/2022 AN OIL CHANGE WAS DONE ON MY VEHICLE AND THE BILL WAS ALMOST $100.00. I WAS VERY SHOCK. THIS SERVICE USUALLY COST ME AROUND $55-$60. THAT IS CRAZY AND OVER PRICED.!!!!!!! I WOULD STRONGLY SUGGGEST TO ANY HONDA OWNERS IF YOU CAN FIND SOMEWHERE ELSE TO GET YOUR VEHICLE SERVICED PLEASE LOOK INTO THAT OPTION BECAUSE I AM. More
EverytimeI need a new car I always go to Hollywood Honda. Employees are always helpful and accommodating. So far I have purchased 5 cars there. Always received excellent service. My son bought car there as Employees are always helpful and accommodating. So far I have purchased 5 cars there. Always received excellent service. My son bought car there as well. Abel Riverol helped me when I had a problem with my car. I took my car on a Wednesday I told him I need the car right away because I'm going out of town. He went as far as picked up the parts to make sure my car gets fixed for the weekend. Carlos Alcaraz was my salesman. He was so helpful, very attentive to me and answered every questions I had. I really appreciated that. More
My assistant service manager Fernando Collazo gave me honest feedback and answered all of my questions. I had thorough reassurance that the work being done was necessary and he even told me what could w honest feedback and answered all of my questions. I had thorough reassurance that the work being done was necessary and he even told me what could wait. My only hope is that other dealerships would have such great technicians and staff. More
I absolutely love coming back to the Honda family and the service I received since leasing my vehicle... my service advisor helped me out and worked with my schedule to have my vehicle serviced service I received since leasing my vehicle... my service advisor helped me out and worked with my schedule to have my vehicle serviced More