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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,035 Reviews

1,035 Reviews of AutoNation Honda Hollywood - Service Center

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September 02, 2022

Most pleasant staff. Eager to help get my car serviced quickly. It was faster than I expected. Services agent Matthew kept me updated with text. I could not have asked fo More

by JSFORTGANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew in Service Dept.
Sep 07, 2022 -

AutoNation Honda Hollywood responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

Very helpful with any questions that I had, very fast repair time, would recommend this place More

by Tbrandon1696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Riverol
Sep 07, 2022 -

AutoNation Honda Hollywood responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Honda Hollywood and we hope to be of service again in the future.

September 01, 2022

Professional service courteous staff questions answered solutions provided for review. Especially appreciate complimentary car wash More

by Mpeggy1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo gez
Sep 07, 2022 -

AutoNation Honda Hollywood responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

September 01, 2022

Very helpful, fast service, nice people. Fernando Collazo is always helpful and makes sure my car is good to go! More

by judibl2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Collazo
Sep 07, 2022 -

AutoNation Honda Hollywood responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Hollywood. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 01, 2022

I love this Dealership, I've brought 3 cars and my service advisor Rocky and prompt and courteous and Mark my sales man as well. More

by minahall69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky
Sep 05, 2022 -

AutoNation Honda Hollywood responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Hollywood. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 30, 2022

For years we were very happy here, especially with service rep Fernando. He was away last time I needed work done on my car ( I was travelling alone to NY and back) Not only would the rep NOT listen t More

by amcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky this time... never again. Fernando for10+ years...excellent
Sep 03, 2022 -

AutoNation Honda Hollywood responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Hollywood take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5033 to discuss what we can do to help.

August 30, 2022

Excellent customer service, Staff very good customer service Ver y good attention, always willing to help More

by Hepergo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Sep 03, 2022 -

AutoNation Honda Hollywood responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Sep 03, 2022 -

Hepergo responded

Everything is ok thank you so much!!!

August 29, 2022

Carlos displayed good customer service however my customer service experience at the cashier was very unprofessional More

by Carbae
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Carlos service technician not sure of the cashier’s name. I picked up my car early afternoon August 27th
Sep 03, 2022 -

AutoNation Honda Hollywood responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (954) 644-5033 so we can assist you further.

August 29, 2022

SINCE THE TIME I PURCHASE MY HONDA ACCORD THE SERVICE FROM EVERY ONE HAS BEEN GREAT. ALL OF YOUR STAFF HAS BEEN GREAT. THIS TIME ON 8/23/22 ROCKY WAS MY REPRESENTIVE HE WAS GREAT. I MUSH SAY THE MEC More

by jackie2653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROCKY
Sep 03, 2022 -

AutoNation Honda Hollywood responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Sep 16, 2022 -

jackie2653 responded

I AM STILL VERY, VERY HAPPY WITH THE SERVICE THAT I RECEIVED. THEIR WAS A LOT OF CUSTOMERS THAT DAY AND WE ARE HUMAN. PLEASE! DO NOT BE HARD ON ANYONE THEY ARE GREAT. I LOVE MY HONDA I ALWAYS WANTED ONE GOD MADE IT POSSIBLE. THANK YOU!!!!

August 29, 2022

The service advisor did very good job. He showed on time, and explained the service in detail. More

by jiwonjeong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avinash
Sep 03, 2022 -

AutoNation Honda Hollywood responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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