AutoNation Honda Hollywood - Service Center
Hollywood, FL
1,060 Reviews of AutoNation Honda Hollywood - Service Center
We are very happy with the job they realize at the service department and Clarance who take care of us at the dealer. He explain everything to us, is very professional. service department and Clarance who take care of us at the dealer. He explain everything to us, is very professional. More
I love this place. This is a very nice, clean dealership. I’ve been to many dealerships & Autonation Honda of Hollywood is for sure the nicest & cleanest. Able my te This is a very nice, clean dealership. I’ve been to many dealerships & Autonation Honda of Hollywood is for sure the nicest & cleanest. Able my technician was friendly, attentive & knowledgeable. I had an appointment, there was no waiting. Quick & easy drop off & pick up. My car was serviced and washed! Great Job Guys! More
I had a very good experience at this dealership. Everyone was very pleasant and professional, and I was out of the dealership in an hour and a half. Everyone was very pleasant and professional, and I was out of the dealership in an hour and a half. More
I bought my very first Honda here, and it was a really nice experience. The subsequent service department visits are someting I actually look forward to. Abel Riverol is a real pro and I have confidence i nice experience. The subsequent service department visits are someting I actually look forward to. Abel Riverol is a real pro and I have confidence in his recommendations. When the car is done, it leaves cleaner than when it arrived. Appointments are punctually met. All the work performed has been done properly. Upon arrival, there is a team to top off fluids and check the battery. Everyone is being efficient with both their time as well as mine. Highly recommemded! More
I recommend taking your vehicle to another location for service. My vehicle was dropped off for repairs and damaged while in the shop. They kept my vehicle for almost 2 months. Upon picking up my vehicl service. My vehicle was dropped off for repairs and damaged while in the shop. They kept my vehicle for almost 2 months. Upon picking up my vehicle I noticed interior damage and deep scratches on the roof. Autonation accepted responsibility for the exterior damages and repainted my roof. However they refuse to repair my interior damages and blamed damage on wear and tear which is incorrect. John Avino immediately denied my claim, not accepting accountability for his staff/ vendors. He requested photo as proof and when I sent it, he still denied it not accepting accountability and refuse to assist. I wonder if this is standard practice at your AutoNation’s Collision Center or is this the usual feedback they receive from customers. I find what happened to be unacceptable at all scales. Autonation clearly doesn’t care about their customer satisfaction and shows no interest in finding a satisfactory solution to customers concerns. More
Excellent service from Andy. Part was on back order and he kept us informed about status. It didn't take too long. At the dealer he was pleasant, professional and had everyth Part was on back order and he kept us informed about status. It didn't take too long. At the dealer he was pleasant, professional and had everything ready for us when we got there. More