AutoNation Honda Hollywood - Service Center

I recommend taking your vehicle to another location for service. My vehicle was dropped off for repairs and damaged while in the shop. They kept my vehicle for almost 2 months. Upon picking up my vehicl service. My vehicle was dropped off for repairs and damaged while in the shop. They kept my vehicle for almost 2 months. Upon picking up my vehicle I noticed interior damage and deep scratches on the roof. Autonation accepted responsibility for the exterior damages and repainted my roof. However they refuse to repair my interior damages and blamed damage on wear and tear which is incorrect. John Avino immediately denied my claim, not accepting accountability for his staff/ vendors. He requested photo as proof and when I sent it, he still denied it not accepting accountability and refuse to assist. I wonder if this is standard practice at your AutoNation’s Collision Center or is this the usual feedback they receive from customers. I find what happened to be unacceptable at all scales. Autonation clearly doesn’t care about their customer satisfaction and shows no interest in finding a satisfactory solution to customers concerns. More

Excellent customer service and very professional! I am very please the service I received. Highly recommended I am very please the service I received. Highly recommended More

Excellent service from Andy. Part was on back order and he kept us informed about status. It didn't take too long. At the dealer he was pleasant, professional and had everyth Part was on back order and he kept us informed about status. It didn't take too long. At the dealer he was pleasant, professional and had everything ready for us when we got there. More

Customer service was excellent. A bit bothered when the mechanic informed the service rep that my vehicle did not come with a power liftgate that could be open by my foot. It did A bit bothered when the mechanic informed the service rep that my vehicle did not come with a power liftgate that could be open by my foot. It did come with it and only works once in a while. o, instead of trying to fix it, the mechanic said it never existed. That onus is on the mechanic, not Neal the wonderful service rep. More

CLARENCE WAS PROFFESIONAL AND TOOK CARE OF THE VEHICLE IN A TIMELY MANNER. EXCELLENT SERVICE A TIMELY MANNER. EXCELLENT SERVICE More

I'm missing a first-time service discount lol. Excellent service. Finbar was great, he ensured all the issues with my car was taken care of. He was also finished in a timely manner. Would defini Excellent service. Finbar was great, he ensured all the issues with my car was taken care of. He was also finished in a timely manner. Would definitely be returning for all my future services. More

Excellent service. Abel Riverol was very professional, knowledgeable and very willing to assist. Very much appreciate the driver. Abel Riverol was very professional, knowledgeable and very willing to assist. Very much appreciate the driver. More

staff was very professional, nice environment, pleasant cleaned, understanding and one of the best dealers. cleaned, understanding and one of the best dealers. More

I always get great service at Autonation Honda. I wouldn’t go to any other place. I wouldn’t go to any other place. More

Service Dept very organized, work is done on time. Carlos very polite and answered my questions. Carlos very polite and answered my questions. More