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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,031 Reviews

1,031 Reviews of AutoNation Honda Hollywood - Service Center

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August 11, 2023

Excelente service ! !! Very professional as well . I’ve been coming to this dealer for the past 6 years , and will keep coming back . More

by giancarlobrunet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Endy Suarez
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Aug 14, 2023 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Car in for insurance evaluation report for repair ! 2 days later they call car is ready! No evaluation nothing ! Paid $900 When they try to go to get car ! The remotes don’t work !!! Like I reported More

by LovedIt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adien
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Aug 11, 2023 -

AutoNation Honda Hollywood responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5033 to discuss what we can do to help.

Aug 15, 2023 -

LovedIt responded

Beleive or not !! Went back ! Manager Victor said yes I’ll take of it and fix it THIS TIME ! They showed me a part they were changing to stop the alarm going off non stop ! And wow they would pay for it !! They did !! Got home !! Few hours later the car Alarm goes off by itself again !! They have no clue what they’re doing !! Called back ! Manager does not take my calls !! Wow for service = zero you can’t beat that !! Now $900 lost later I’m stuck with the same original problem !!

August 08, 2023

Clarence was phenomenal to work with. Great customer service, my visit way long and frustrating which was very good. More

by Nichola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Williams
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Aug 11, 2023 -

AutoNation Honda Hollywood responded

Hi Nichola, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

August 05, 2023

Mr. Clarence Williams was a pleasure to work with. He made sure I knew what was going on with my car and updated me very often. Kudos to him. More

by Fontamara70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Williams
Report | Print
Aug 08, 2023 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

It was a long wait…I was there like 1 hour and maybe 30mins the person who help me clearance Williams was very nice and helpful and honest and help me get in and out. More

by Cra.2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Williams
Report | Print
Aug 08, 2023 -

AutoNation Honda Hollywood responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 03, 2023

Very courteous treament at dealer, couldn’t do appointment on honda link or iternet only by phone, Car was gixed in a day More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matheus
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Aug 07, 2023 -

AutoNation Honda Hollywood responded

Hello Ricardo, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Is a great to go to your car service everybody there they're nice and Rapide More

by dadybarrais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Aug 07, 2023 -

AutoNation Honda Hollywood responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Martin Durogene, my representative, is amazing. He is a 10 out of 10 every time! More

by Fiddlekip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Durogene, Angelo
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Aug 06, 2023 -

AutoNation Honda Hollywood responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2023

the service was great and very efficient. Our service advisor Clarence made everything super easy. More

by Racheldiaz0128
Recommend Dealer
Yes
Employees Worked With
clarence
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Aug 03, 2023 -

AutoNation Honda Hollywood responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

Prompt friendly service, called as soon as my car was finished. Cashier and valet very nice too More

by cindymarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Aug 03, 2023 -

AutoNation Honda Hollywood responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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