AutoNation Honda Hollywood - Service Center

Easy to schedule appointment for the service that was needed for my car. From the start of my appointment to the completion of the service I was kept informed of the progress. Matthew was attentive and c needed for my car. From the start of my appointment to the completion of the service I was kept informed of the progress. Matthew was attentive and cordial More

An indicator light came on in my 2016 Accord. I figured the best place to take it where it would be repaired correctly was the Auto Nation Honda dealership in Hollywood. Martin, the service advi I figured the best place to take it where it would be repaired correctly was the Auto Nation Honda dealership in Hollywood. Martin, the service advisor, informed me that he will have it checked out. He explained what the problem was and the cost of the repair. Martin kept me updated throughout the process. When I picked up my vehicle, he explained the service that was needed for the repair and reviewed the total charges to me. Thank you Auto Nation for employing such highly qualified personnel like Martin. More

I travel from Melbourne FL to have my car serviced by Finbar Whitehall. I have been with Finbar as my service advisor for ten year. Finbar is a true professional, always efficient and trustworthy with Finbar Whitehall. I have been with Finbar as my service advisor for ten year. Finbar is a true professional, always efficient and trustworthy with my car. And so good with customers. I will continue to travel to AutoNation Honda Hollywood as long as Finbar is with them. Thank you. More

I am absolutely livid with AutoNation Honda. This dealership has the worst customer service I’ve ever experienced. I called yesterday to get my vehicle serviced and had a few additional question This dealership has the worst customer service I’ve ever experienced. I called yesterday to get my vehicle serviced and had a few additional questions. The person I spoke with assured me that an advisor would call me back. 24 hours later—NOTHING. No call, no follow-up, absolutely nothing. It’s like they couldn’t care less about generating income or helping their customers. To think, I actually wanted to support a local Honda dealer close to my house. I figured it would be more convenient, but clearly, that was a mistake. I see now why I have to drive far for an experience that actually values me as a customer. This place couldn’t care less if you’re loyal or looking to spend money. I’ll be sticking with Rick Case from now on. They know how to treat their customers with professionalism and respect, something AutoNation Honda has clearly forgotten. This Hollywood location might be closer to my house, but it’s not worth the headache. AutoNation Honda, you’ve lost my business for good. More

Everything was perfect . Staff was nice. I got a ride to go home while they were taking care of my car . Staff was nice. I got a ride to go home while they were taking care of my car . More

Excellent service,very professional customer service and great job 👏, thank to Auto Nation Hollywood for keeping us informed 👍 great job 👏, thank to Auto Nation Hollywood for keeping us informed 👍 More

Rocky was amazing! Rocky has great customer service! Thank you Rocky for all that you do! Rocky has great customer service! Thank you Rocky for all that you do! More

My service counselor, Vicki, was very detailed about services required by my CR-V as well as a safety recall. Excellent services. services required by my CR-V as well as a safety recall. Excellent services. More

Great service and friendly employees. I was taken care of in a timely manner and was updated throughout the whole process. I was taken care of in a timely manner and was updated throughout the whole process. More

I give the hugest rating to Rocky (Finbar) for helping me, when no one else did. I've been trying to have my car fixed due to a recall. Called multiple times since November to the service and parts depar me, when no one else did. I've been trying to have my car fixed due to a recall. Called multiple times since November to the service and parts departments. The responses received ranged from "call in a month because we don't have the part" to "I don't see a recall for your car". Or left me on hold for a long time. I decided to go in person, looking to talk to the general manager. Rocky de-escalated the situation, had my car fixed, and was very professional, as always. More