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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,029 Reviews

1,029 Reviews of AutoNation Honda Hollywood - Service Center

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November 11, 2023

Poor customer service. Each time I take my car in for service I always have a bad experience, because the staff does not know that the customer is how make a business succe More

by Marva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember her name.
Nov 13, 2023 -

AutoNation Honda Hollywood responded

Hi Marva, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Honda Hollywood. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5033 to discuss what we can do to help.

Nov 13, 2023 -

Marva responded

What i don't understand is why do I have to purchase a new battery after I got the battery replaced last year under warranty. I was told by one of your employees that that is very common with Honda, that customer comes in to replaced battery after 6 months. I find that appalling.that i believe should not happen. I have never had such experience.

November 09, 2023

I was very happy with my experience here. The wait for service was shorter than I expected. Will definitely be back. More

by Jenp007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 11, 2023 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

Great service, knowledgeable and friendly. They keep you informed and get you in and out timely. More

by pbalfe6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lalani
Nov 11, 2023 -

AutoNation Honda Hollywood responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 11, 2023 -

pbalfe6 responded

Great service, very clear on whatever care your car requires and they are friendly and attentive.

November 04, 2023

Good service thank you so much, we have our car in Good hands rafael martelo galvis More

by Rafaelitomg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Nov 07, 2023 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

Glad I found a great rep ( Adrian ) at Honda Hollywood when I moved from Illinois, friendly, honest, always there for any question I have regarding my vehicle services, when to other Honda dealers and the More

by fzoncolay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Nov 04, 2023 -

AutoNation Honda Hollywood responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 02, 2023

Great service, after trying other Honda dealers ( they tried to ripped me off on services I don’t need) moved from Illinois to Florida glad I found autonation honda Hollywood, Adrián it’s the rep assigned More

by fzoncolay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Nov 04, 2023 -

AutoNation Honda Hollywood responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Hollywood. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

The staff was attentive , knowledgeable and I did not wait long for my car to be looked at and the service wasn’t excellent More

by ivan.bulldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Nov 04, 2023 -

AutoNation Honda Hollywood responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2023

Great customer service. Service manager assistant were awesome and informative. I will continue get my maintenance done here. More

by Jenny Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Alain
Nov 02, 2023 -

AutoNation Honda Hollywood responded

Hi Jenny, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Safe travels!

October 26, 2023

It was my first time at this location and i have to say I’m impressed! From the moment I arrived i was immediately greeted and given information on my advisor and service. Matthew (advisor) was amazing! He More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Oct 27, 2023 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Great service as always and one is very helpful I highly recommend them for your next service. More

by Ms.francesperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 27, 2023 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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