AutoNation Honda Hollywood

Went to Maroone Honda because they had a 2007 Toyota Highlander that my wife was interested in. Maroone was actually recommended to us by Bank of America because they are a "preferred franchised dealer. Highlander that my wife was interested in. Maroone was actually recommended to us by Bank of America because they are a "preferred franchised dealer." The car was filthy and had the manual missing. The window sticker said $14,994.00 The inventory ad on the dealership's website said the car was offfered at $ 15,594.00 So they knocked $ 600.00 off. The vehicle drove well. After the test drive we were shown into the salesman's office (Jimmy) where he gave us a printout of the costs of the vehicle. He knocked the price down to $ 14,594 and added a $ 600.00 "dealer fee" which of course was not previously disclosed. He proceed to tell us that some dealerships add $ 1,200.00 to the purchase price as dealer fees. WE TOLD HIM THIS WAS UNACCEPTABLE. We were introduced to the sales manager. We left the dealership without concluding a deal finding it better to sleep over it. I called the following morning and and asked for Jimmy.I was given the sales manager. I told him I was willing pay $14,000 including the dealer fee and that if he did not accept the offer we would not need to continue with the sale. He answered that I would have to pay sales taxes and registration fees to which I told him, I understodd this as long as he understood that I was paying his dealership $14,000 and no more. The sales manager (TASSY) told me to fax the credit application and that we were to arrive at the dealerhip no latter than 2:30 P.M. My wife and I arrived there and were made to wait until the finance guy could go over the numbers. Guess what? The sales manger reneged on our agreement and tried to charge $ 595.95 in dealer fees and would not even speak to us. Instead he had the financae guy tell us he could not do the deal without the dealer fee. The sales guy (JIMMY) pretended to be upset at the sales manager. They did not stop us from leaving. We wasted two round trips and over 80 miles of gasoline TOTALLY DISHONEST. DO NOT GO TO THIS DEALER. More

My name is Jose Cintron,MBA. I went to Maroone Honda of Hollywood recommended by all state insurance. They give me a quote for other repair (bumper cover) and they call enterprise for me. They did a great Hollywood recommended by all state insurance. They give me a quote for other repair (bumper cover) and they call enterprise for me. They did a great job on my car and even my repair was more $ than expected Bill the manager keep his word and I was not charge extra. All state pay for all car rental and enterprise wave the damage insurance. I am so happy and I had a great experience in this situation. Thank Bill the manager; he is a great business man, excellent customer service man and an asset to Maroone. My rating is 5 (great) More

Firstly what prompted us to come to Maronee was there great price offer. No other dealership was able to match it. They were very honest, which is not so easy to come by when you are shopping for a car great price offer. No other dealership was able to match it. They were very honest, which is not so easy to come by when you are shopping for a car. They answered all of our questions and made the transaction very smooth and quick. We are very happy with our purchase from them! More

After visiting this car dealership, i did not know what kind of car or how I was going about getting a car. and these two gentlemen helped me to find a car that I love. they have really good customer skil kind of car or how I was going about getting a car. and these two gentlemen helped me to find a car that I love. they have really good customer skills. when a situation was turning bad for me they turn it around and made it one of the happiest time of my life. thank you. More

Turned in old lease and took a new lease - experience was informative, thorough, timely and overall pleasant - Feola is the BEST Regards, Satisfied Honda Owner - NK informative, thorough, timely and overall pleasant - Feola is the BEST Regards, Satisfied Honda Owner - NK More

I am extremely please with the service I received from Steven Cohen, Salesman and Andrew, Finance Officer from the Maroone Honda Dealership in Hollywood, Florida. I have never liked the experience of pur Steven Cohen, Salesman and Andrew, Finance Officer from the Maroone Honda Dealership in Hollywood, Florida. I have never liked the experience of purchasing a vehicle because of the agressive, pressure, inconsiderate tactics used by salespersons in the past. I am so happy and excited about by recent experience at Maroone Honda Hollywood; Mr Cohen is professional, attentive, knowledgeable and service conscious; he is a credit to the dealership. Yes I would and have already recommended HIM and the Maroone Honda Dealership in Hollywood, Florida. More

The sales person is good and promised me what he can do , but finance dept confused me. there is vibration problem when applied and released the break while on drive ,as per service rep it is normal and not but finance dept confused me. there is vibration problem when applied and released the break while on drive ,as per service rep it is normal and not a manufacture defect. More

The whole process was easy and enjoyable! Peter never made us feel like we were being attacked by a sale person- there was no sales pitch just a friendly person to answer our questions and guide the proc made us feel like we were being attacked by a sale person- there was no sales pitch just a friendly person to answer our questions and guide the process without pressure. We would definitely recommend this dealer to anybody and will be going back again in the future no questions asked. Thank you Peter and Honda of Hollywood! More

Steven was very helpful from the very begining. He was readily available via phone and email, and I was able to test drive the car I wanted - Honda Accord Coupe - right away. Being that this was a compan readily available via phone and email, and I was able to test drive the car I wanted - Honda Accord Coupe - right away. Being that this was a company car, there were stipulations, which would automatically make the transaction more difficult. Regardless, Steve did everything he could in his power to make the price right - but it was still over the alotted amount. Knowing how much I wanted this car, he went a step further and contacted management. He got management involved and together, they got me into a wonderful Coupe that I have no doubt am going to be very happy with over the next 3 years. More

We contacted Steve on the Internet told.him exactly.what we wanted and by the end of the day we were in our new car. Very honest and easy to deal with. I will be telling friends and family to come to maroon we wanted and by the end of the day we were in our new car. Very honest and easy to deal with. I will be telling friends and family to come to maroone. Thanks again More