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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,040 Reviews

1,040 Reviews of AutoNation Honda Fremont - Service Center

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February 21, 2022

Advisor lied to me and said I need to change transmission fluid every 20K. Although Honda documentation everywhere says 30K. So he lied in order extract more money from me. More

by V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
D G
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Feb 23, 2022 -

AutoNation Honda Fremont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4801 -- we hope to hear from you soon.

February 21, 2022

My technician was nice and friendly he was able to get me checked in a couple of minutes and answered any questions I had. When my car was ready for pickup the technician called me and informed me it was rea More

by EG Honda dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
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Feb 23, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 20, 2022

Good Service, courteous, clearly explain what needed to be done for my vehicle, punctual on time to be ready More

by wuhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianna Romero, Daniel Martin
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Feb 22, 2022 -

AutoNation Honda Fremont responded

Hi Wuhan, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

February 19, 2022

Good Service, courteous, clearly explain what needed to be done for my vehicle, punctual on time to be ready More

by Y Chow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martin
Report | Print
Feb 22, 2022 -

AutoNation Honda Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2022

excellent Service! takes time but the wait is worth! highly recomendef service.. freindly service advisor!He's doing good job. More

by Calvin Tsai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Covarrubias
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Feb 21, 2022 -

AutoNation Honda Fremont responded

Hi Calvin, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Fremont and we hope to be of service again in the future.

February 18, 2022

Good service person but to money hungry. I replaced cabin and engine filters 10k miles ago and they said both should be replaced. More

by mulhearnmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Martin
Report | Print
Feb 22, 2022 -

AutoNation Honda Fremont responded

Hi. Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4801. We hope to hear from you.

February 17, 2022

Devron from Honda Fremont gave excellent service and is very professional! Will definitely be back to schedule with him for future services. More

by Danielle N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron Gepalaga
Report | Print
Feb 20, 2022 -

AutoNation Honda Fremont responded

Hello Danielle, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2022

Love this dealership My advisor Andy Mui was very professional and gave excellent informative assistance Thank you More

by ecuaster77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mui
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Feb 20, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 16, 2022

excellent Service! takes time but the wait is worth! highly recomendef service.. freindly service advisor! More

by priskhysapao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron, Daniel Martin
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Feb 20, 2022 -

AutoNation Honda Fremont responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 15, 2022

My visit to Honda Fremont was easy and not a hassle at all. The employee Jason was very friendly and greeted me nicely. He helped me with the car problem that I presented to him and he took good care of t More

by van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ngo
Report | Print
Feb 17, 2022 -

AutoNation Honda Fremont responded

Hello Van, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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