AutoNation Honda Fremont - Service Center

Adam Covarrubias was the service advisor that helped me. He was great - clearly explained everything, very personable, and very helpful. He was great - clearly explained everything, very personable, and very helpful. More

Dao was absolutely wonderful. He explained all the work completed on my car and made sure it made sense to me. He was very responsive, courteous and friendly. He communicated th He explained all the work completed on my car and made sure it made sense to me. He was very responsive, courteous and friendly. He communicated throughout the entire process and made sure he was available to me. This was the best experience I have ever had at a dealership! More

Had my first service since buying the car from here. It was ready at the promised time. It was ready at the promised time. More

The service advisor in the Honda dealer provided great service and the time spent was short. service and the time spent was short. More

Honda provides good customer service beginning with reminder of services needed, explaining what is needed or suggestions and following up after service is completed. reminder of services needed, explaining what is needed or suggestions and following up after service is completed. More

Professional, knowledgeable, courteous, on time service. Location is easily accessible, Service Center is clean and neat. The car is returned in clean conditions after the service. Location is easily accessible, Service Center is clean and neat. The car is returned in clean conditions after the service. More

Feb 26, 2022: Waited for 2 hours for an oil change to know the vehicle was not taken up for service at all. had to take it up at another bay area honda and got it serviced promptly. Advisor bloated th know the vehicle was not taken up for service at all. had to take it up at another bay area honda and got it serviced promptly. Advisor bloated the invoice for $400 with added items that was not necessary. even with synthetic oil change, oil filter change and multipoint inspection, i was quoted $143 - way too above the estimates of $75-$90 in other bay area honda dealer service centers. would not recommend this place to anyone More

Service is great and quick. However I was surprised my car didn’t get washed However I was surprised my car didn’t get washed More

The staff is great! But there is something wrong with my car and they weren’t able to find the problem. I had a new transmission put in last year 6/2021 which has only 3 But there is something wrong with my car and they weren’t able to find the problem. I had a new transmission put in last year 6/2021 which has only 3 year warranty. Since they couldn’t duplicate the problem and no diagnostic lights came on, I have to wait for the problem to happen again. Very scary knowing something g bad is going to happen… More

I am always very pleased with service at AutoNation Honda. Never a bad experience. And I felt safe while waiting in their customer area. My advisor, Jason Ngo, was thorough in checking what needed to b Honda. Never a bad experience. And I felt safe while waiting in their customer area. My advisor, Jason Ngo, was thorough in checking what needed to be done. Fortunately, this time it was simple and easy. They have a customer for life. More