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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,040 Reviews

1,040 Reviews of AutoNation Honda Fremont - Service Center

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July 02, 2022

The wait was too long service was decent not the best over priced. Bathroom was not clean More

by Unanimous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rather not for there privacy
Jul 05, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4801 -- we hope to hear from you soon.

July 02, 2022

The staff seems very friendly and knowledgeable. And the problem was accurately diagnosed. It's a pity that I have to wait 2 weeks just because there are no parts More

by Kwang Park
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Duong
Jul 04, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 01, 2022

Excellent quick service provided by with an attention to customer support. All the post service questions were addressed too More

by anshuman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 04, 2022 -

AutoNation Honda Fremont responded

Hi Anshuman, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 01, 2022

Took my Honda Accord for maintenance (oil change and tire rotation) here. My service advisor (Mr.Nhan Duong) greeted me as soon as I arrived, checked my service needs, and answered any questions I had. He al More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nhan Duong
Jul 04, 2022 -

AutoNation Honda Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 01, 2022

Advisor is friendly and not force sell certain maintenances. Near home so will come back definitely More

by baishuhhsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AutoNation Honda Fremont
Jul 04, 2022 -

AutoNation Honda Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 29, 2022

Good workmanship, friendly staff, delivered on promised time. Easy to make an appointment and waited only a few minutes. More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mui
Jul 01, 2022 -

AutoNation Honda Fremont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2022

Service was not as good this time as compared with pass services. My car was ready for over an hour before the tech/service guy let me know it was ready. (I saw it parked out front but couldn’t find the More

by Melinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dad Nugen
Jul 02, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2022

I had my car serviced here. Service is awesome. Staff is event better---Consultant Mr Dao did great job. More

by jhjivr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nguyen Dao
Jul 02, 2022 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 29, 2022

Great costumer service and Jessica was great and funny and she cares o out costumer satisfaction 👍 More

by jorge80301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 02, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jul 02, 2022 -

jorge80301 responded

Great service and quality 👍

June 28, 2022

I drop off my car at Honda for an oil change and tire rotation. The wait was a few hours and decided to catch a movie to kill time. My advisor (Nathan) was really helpful and provided recommendations. He More

by melisyaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 01, 2022 -

AutoNation Honda Fremont responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

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