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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,042 Reviews

1,042 Reviews of AutoNation Honda Fremont - Service Center

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October 07, 2022

Nathan was Amazing, customer Service excellent and very professional, Service great and fast. Good dealership. More

by Gabriel28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Duong
Oct 12, 2022 -

AutoNation Honda Fremont responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

October 07, 2022

I was able to get an appointment in a timely manner. And the service was excellent. More

by monisha_chanan@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Devei
Oct 12, 2022 -

AutoNation Honda Fremont responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

October 06, 2022

The service was very fast & efficient. The process was very easy to get my car serviced. Lily was great! More

by Becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily
Oct 11, 2022 -

AutoNation Honda Fremont responded

Hi Becca, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

Have appointment but needs to wait in car line. No shuttle or rent car provided. More

by Sandra
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
No need
Oct 11, 2022 -

AutoNation Honda Fremont responded

Hi Sandra, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4801 to discuss what we can do to help.

October 05, 2022

The service representative, Jessica is very professional and efficient. She provided me the best customer service. My experience with Honda service is great! More

by Zhixin Tan
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 11, 2022 -

AutoNation Honda Fremont responded

Hi Zhixin, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2022

They were great; fixed my car's air conditioner quickly and kept me apprised of the estimated completion time. I was presented with two different repair options, and chose to use new Honda parts for the r More

by Siamese Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember. Woman with dark hair.
October 02, 2022

Professional front desk, explain everything well both at front and after service Waiting is too long, I arrived 15 mins earlier of my appointment time. 1 hour service took about 4hour 30 minutes to compl More

by seanxxwang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nhan Duong
Oct 07, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 02, 2022

Helpful . Reliable Honest timely approachable affordable good service best customer service . Clean .good price , good for handling customer More

by Dongbhel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesicca
Oct 08, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 30, 2022

This one star review is specifically about my interaction with Service Advisor Andy Mui on Friday, 9/23/2022 for my 7AM oil change appointment. Andy attempted to charge me an outrageously inflated fee ($116 More

by Honda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Mui
Oct 05, 2022 -

AutoNation Honda Fremont responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4801 to discuss what we can do to help.

September 30, 2022

Amazing and fast service. Couldn’t be happier.they listened to what I wanted. Thank you Honda. More

by shabana.ijaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 07, 2022 -

AutoNation Honda Fremont responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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