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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,042 Reviews

1,042 Reviews of AutoNation Honda Fremont - Service Center

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November 18, 2022

Excellent service, friendly and professional at a reasonable price! The multipoint inspection was doubled by a video explaining with easy-to-follow images some recommendations, without pushing for ex More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nihan Duong
Nov 22, 2022 -

AutoNation Honda Fremont responded

Hello, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2022

Their Service department is very professional and courteous. It may be a bit busy on the weekends, but the staff members do their best to check in all the cars as promptly as possible. More

by lhochong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nhan Duong
Nov 22, 2022 -

AutoNation Honda Fremont responded

We are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

November 18, 2022

Helpful and taken care of the need. Staff is very friendly and nicely to help More

by lida3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Duong
Nov 23, 2022 -

AutoNation Honda Fremont responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. If you ever need help, just give us a call. Happy motoring!

November 16, 2022

As part of the maintenance service contract, at the time of car servicing the dealership must include complete car cleaning interior and exterior at no additional cost. More

by Suraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 21, 2022 -

AutoNation Honda Fremont responded

Hello Suraj, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

Autonation Honda service technician provided excellent customer service and very courteous providing your car needs. More

by Arman Edward Remo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ngo
Nov 21, 2022 -

AutoNation Honda Fremont responded

Hello Arman, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 16, 2022

Easy check in. Service advisor was quick and friendly. I would recommend to friends and family More

by Melinda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Nov 21, 2022 -

AutoNation Honda Fremont responded

Hello Melinda! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2022

It was a great experience, the service was on time and carefully done. This is the place to go! More

by geen81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jannet
Nov 19, 2022 -

AutoNation Honda Fremont responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 12, 2022

Top quality service from ski)led mechanics and helpful service staff. Highly recommended. It's worth laying exrra in the knowledge that your vehicle will be in tip-top condition. More

by 1timcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen, Alan Tuchtenhagen
Nov 19, 2022 -

AutoNation Honda Fremont responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2022

Devron assist me for the 2nd time, all questions answered patiently and knowledgeable. Giving update during my car sevice. More

by mavz_de_vera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron
Nov 12, 2022 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Nov 14, 2022 -

mavz_de_vera responded

Thank you

November 04, 2022

When I arrived there early before my appt Alejandro guy from service came to me asked Me if I have appt. I said yes I said all I need is Extra key fob . But it’s look like he’s not interested To help m More

by ed.lavitoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alejandro, Lisa Parasrami
Nov 11, 2022 -

AutoNation Honda Fremont responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Fremont take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4801 -- we hope to hear from you soon.

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