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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,042 Reviews

1,042 Reviews of AutoNation Honda Fremont - Service Center

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November 30, 2022

Freindly personnel and good service. Everyone is very helpful with information. There has been alot of follow up on my new purchase More

by lroyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nha
Dec 01, 2022 -

AutoNation Honda Fremont responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2022

Thank you for your fast services with my 2022 Ridgeline - will come back to Fremont Honda for my next schedule services. More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
9405 Nhan Duong
Dec 01, 2022 -

AutoNation Honda Fremont responded

Hello Ricky, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 28, 2022

Alejandro was my assignedservice director that day and provided great service. He was also true to his promise that my car will be done by 4pm. not only was it done on time it was even done a few mins ea More

by janetjoanjulia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Nov 30, 2022 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

This dealership is not just a dealership, they treat you with a warm welcoming into the dealership. They make sure you are well taken care of. They treat you like family. More

by monicaoviedo415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nhan
Nov 30, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2022

Helpful service team. Quick, hassle free and they make you feel welcome when bringing your car in for service. More

by ccquiroz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adon
Nov 28, 2022 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 26, 2022

Customer service was great! The service technician was very helpful. A video of the car issues I was having was awesome so I was able to actually see what the problem was! More

by tonna_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Nov 27, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 22, 2022

Honda asked if we want free car wash, and we said yes. It's also printed on the service paper, 'Perform car wash as requested by customer'. But car was not washed when we picked up. More

by Sherynn See
Recommend Dealer
Yes
Employees Worked With
Adviser - Dao Nguyen. Technician - Richard T.
Nov 24, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4801. We hope to hear from you.

November 22, 2022

Great and friendly customer service. Was out on the time promised. Provided recommendations on what I should have serviced now and what can wait until the next service time. More

by RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Nov 24, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

The service is great, only one thing that I don’t like is : you have to wait a little bit longer time (that I really don’t like) Actually I will give a 4.5- 4.7star on it More

by wfc194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A (cause I don’t know the name ??)
Nov 24, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4801. We hope to hear from you.

November 21, 2022

The customer service and quick turnaround time to service my car is always incredible. I love that they have a clean area to grab coffee, have kids play with toys, and tvs just in case you get bored of scrol More

by Isabel M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tam, Crystal
Nov 23, 2022 -

AutoNation Honda Fremont responded

Hi Isabel, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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