AutoNation Honda Fremont - Service Center
Fremont, CA
1,042 Reviews of AutoNation Honda Fremont - Service Center
I took my Honda fit for an oil change. I had a 1pm appt. I waited 30 minutes before I was helped. I was given the most expensive oil change package and not offered cheaper. My car was comp I had a 1pm appt. I waited 30 minutes before I was helped. I was given the most expensive oil change package and not offered cheaper. My car was completed after closing hours, and i was asked if I could pick up my car the following day. The flat tire warning light was on when i picked up my car. I could not take the car back because they were closed. Horrible experience... More
The Dealership ensured my issue would be looked at (had engine rebuilt by Roseville AutoNation) and there was a major oil leak, and other acceleration issues. Oil leak was found and fixed, but still havin engine rebuilt by Roseville AutoNation) and there was a major oil leak, and other acceleration issues. Oil leak was found and fixed, but still having some issues with acceleration. Was upset that they kept car for 2 days, but wasn't notified until EOB. I had to call about status, but did not receive txt msg until end of day. The next day I called multiple times and left msgs, but also did not receive a call until end of day. Person that was contact for me did not tell me that that was his day off. Also, upset that this was an issue caused by Roseville, and did not have any transportation for 2 days. More
My service advisor Vansh was so kind to me to offer as many applicable discounts as possible for my major maintenance service. He also called a Lyft driver for free to take me home and back so I didn't ha many applicable discounts as possible for my major maintenance service. He also called a Lyft driver for free to take me home and back so I didn't have to wait at the dealership. More
The service I received was excellent. Nathan took care of my needs for my car. I wish all service people could be like him. His work is outstanding. I would recommend him to anyone who Nathan took care of my needs for my car. I wish all service people could be like him. His work is outstanding. I would recommend him to anyone who wants an excellent service not only for the car but on a very personal level as well More