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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,041 Reviews

1,041 Reviews of AutoNation Honda Fremont - Service Center

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May 30, 2024

Service Advisor answered all my questions and got my car in and out pretty quick. More

by jb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
May 31, 2024 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2024

As usual , Dao is a champion. Great service provided in a timely manner. He is very generous and provided a detailed explanation of the service done. He is the start of the servic More

by mobinamir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao
May 16, 2024 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 10, 2024

Dao provided great service. He was honest punctual and communicated everything upfront. Would be coming back again More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
May 12, 2024 -

AutoNation Honda Fremont responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2024

Fremont Hondas auto service department is trash. I showed up for a 9:20 AM appointment for oil change on my 2023 Honda pilot. I waited for over 30 minutes before I had to go get a person to help me. More

by Mgonzales6974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General manager, Brian Tam , Kam service department and Dave parts manager
Mar 29, 2024 -

AutoNation Honda Fremont responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4801 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 22, 2024

There was a misunderstanding, but after voicing my concerns someone was able to reach out to me and fix the issue at hand ASAP. I really appreciated that and the hard work the service workers do there More

by Katie20.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daou
Feb 26, 2024 -

AutoNation Honda Fremont responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 16, 2023

Had my First Scheduled Service on 12-15-2023! Christopher Amaya was my Service advisor since the day I purchased my vehicle then and now. This gentleman is doing great on his Job! Very Helpful. More

by BigboyAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER AMAYA
Dec 19, 2023 -

AutoNation Honda Fremont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2023

Got helped right away and Ben came thru with excellent customer service. Will be coming back. More

by derek.bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Bailey
Dec 18, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 14, 2023

Jason was very helpful and made sure I know what services I needed before committing to it. He gave me all the available options and helped me pick the right ones for the model I have More

by James T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 16, 2023 -

AutoNation Honda Fremont responded

Hi James, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 13, 2023

Every time I go here I always get excellent customer service and greeted by friendly staff. More

by jnac27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Bailey
Dec 16, 2023 -

AutoNation Honda Fremont responded

Hi, we are pleased to hear you had such a positive experience with us, we always strive to provide personable and excellent customer service. Thank you again for the review!

December 11, 2023

Tyler Jennings was a very helpful advisor and will definitely be going back to him for future service visits! He was very knowledgeable at explaining what my vehicle needed done and was able to get me More

by htawajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jennings
Dec 13, 2023 -

AutoNation Honda Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Fremont. We are always more than happy to assist you if anything else comes up. Take care!