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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,041 Reviews

1,041 Reviews of AutoNation Honda Fremont - Service Center

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June 19, 2023

My service advisor Devron consistently provides excellent service. Professional, thorough and reliable. Devron is dedicated in doing a wonderful job More

by mrey44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devron Gepaglia
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2023

Basic maintenance took me 4 hours! Asked to wash and it wasn't clean enough. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devron Gepalaga
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hi Mike, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4801. We hope to hear from you.

June 18, 2023

Ariel was so nice and very helpful. Very good worker. Excellant job! Hes a keeper! More

by cherylbaker49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 16, 2023

Service is great and service advisor is very helpful and thorough in explaining the problem of the car More

by Jerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hi Jerome, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

Service is great. and Gordon was informative and explained the process very well. But processing time needs to be approved, shortened. More

by sukhasundin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
Jun 23, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Jerald went the extra mile when I showed up for my service appointment, explained the process, the services that would be done, and communicated with me on the status until it was time for me to pick More

by Karla B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald
Jun 22, 2023 -

AutoNation Honda Fremont responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 14, 2023

Good:Facilities in the waiting room. Bad:Service(oil/filter change with multipoint inspection) time was ridiculously late for a tuesday. Dao, the service advisor though was helpless too More

by Prr_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Dao
Jun 22, 2023 -

AutoNation Honda Fremont responded

Hello, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4801 to discuss what we can do to help.

June 14, 2023

Scheduling online appointment was very convenient and our service provider was thorough and informative. Overall a very good experience. More

by pmartworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Day Nguyen
Jun 22, 2023 -

AutoNation Honda Fremont responded

Hello, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2023

Although the assigned service technician didn't show up when my appointment was due, someone else stepped in to help out and make my checkin and the service experience smooth. Was provided clear informatio More

by Prakash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arial
Jun 22, 2023 -

AutoNation Honda Fremont responded

Prakash, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Fremont

June 13, 2023

Friendly and informative staff, always assisting with any questions and concerns I have. Enjoy doing business with them. More

by Onemimi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Barbon
Jun 22, 2023 -

AutoNation Honda Fremont responded

Hi, thank you so much for your positive comments about AutoNation Honda Fremont! Please don't hesitate to reach out to us if there's anything more we can do!

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