AutoNation Honda Fremont - Service Center

Took my car to get service. Check engine light was on. $238 just for the diagnosis and another $450 for spark plugs to be replaced. I needed it done quickly which they could do Check engine light was on. $238 just for the diagnosis and another $450 for spark plugs to be replaced. I needed it done quickly which they could do but will probably search for a better mechanic. Due to them being so large and a dealer overhead costs drive up their costs to the consumer. The service itself was good. But I never heard back from the service advisor letting me know it was done. I just showed up later in the days and it was out front sitting there. More

My service advisor Devron consistently provides excellent service. Professional, thorough and reliable. Devron is dedicated in doing a wonderful job service. Professional, thorough and reliable. Devron is dedicated in doing a wonderful job More

Basic maintenance took me 4 hours! Asked to wash and it wasn't clean enough. Asked to wash and it wasn't clean enough. More

Ariel was so nice and very helpful. Very good worker. Excellant job! Hes a keeper! Very good worker. Excellant job! Hes a keeper! More

Service is great. and Gordon was informative and explained the process very well. But processing time needs to be approved, shortened. and Gordon was informative and explained the process very well. But processing time needs to be approved, shortened. More

Service is great and service advisor is very helpful and thorough in explaining the problem of the car thorough in explaining the problem of the car More

Jerald went the extra mile when I showed up for my service appointment, explained the process, the services that would be done, and communicated with me on the status until it was time for me to pick service appointment, explained the process, the services that would be done, and communicated with me on the status until it was time for me to pick it up. He also offered a complimentary carwash! More

Good:Facilities in the waiting room. Bad:Service(oil/filter change with multipoint inspection) time was ridiculously late for a tuesday. Dao, the service advisor though was helpless too Bad:Service(oil/filter change with multipoint inspection) time was ridiculously late for a tuesday. Dao, the service advisor though was helpless too! More

Scheduling online appointment was very convenient and our service provider was thorough and informative. Overall a very good experience. service provider was thorough and informative. Overall a very good experience. More

Although the assigned service technician didn't show up when my appointment was due, someone else stepped in to help out and make my checkin and the service experience smooth. Was provided clear informatio when my appointment was due, someone else stepped in to help out and make my checkin and the service experience smooth. Was provided clear information of the work involved and also after the technician reviewed the car providing recommended additional service items to consider. More