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AutoNation Honda Fremont - Service Center

Fremont, CA

4.7
1,042 Reviews

1,042 Reviews of AutoNation Honda Fremont - Service Center

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July 04, 2023

i dropped my car to autonation honda for recall service, and they provide a rental car for short term usage. great service, very responsive. recommend to everyone lived nearby. More

by lixue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chirstopher
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Jul 06, 2023 -

AutoNation Honda Fremont responded

Hi Lixue, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Fremont and we hope to be of service again in the future.

June 30, 2023

I enjoyed my service visit for the seat belt buckle recall. Gordon Humer was very professional in explaining what I would expect during my time onsite. The waiting area has snacks, drinks and WiFi. More

by Thi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
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Jul 04, 2023 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

John Lu is an excellent service rep. Very patient and explains what service my car needs. Very happy coming to AutoNation for my cars service needs. Thank you More

by angela94538
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Lu
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Jul 04, 2023 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Devron did a great job of ensuring timely delivery and explained the service we were getting in detail. More

by Kumar_shiv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Devron
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Jul 03, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 29, 2023

I appreciate their great customer relationship. In my car I have free service. They check everything and change engine oil, Ac filters. And I told them in my car i heard some noise on windows. So p More

by vrkachhia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Duong
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Jul 03, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 28, 2023

They are very efficient and customer forward. I will be back the next time I need service. More

by Qthecat01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dao Nguyen
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Jul 03, 2023 -

AutoNation Honda Fremont responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 28, 2023

I’m so happy for you guys and the things that has done on 2020 Toyota Corolla. More

by donvanluvanee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
7806 DAO NGUYEN
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Jul 03, 2023 -

AutoNation Honda Fremont responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 27, 2023

They weren’t so well with communication at first but surely picked it up ones you push them More

by Alfonso_oseguera000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dao
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Jul 02, 2023 -

AutoNation Honda Fremont responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4801 -- we hope to hear from you soon.

June 26, 2023

Very good customer service. Devron helped me and was very kind and went over my multi point thoroughly. More

by Aaranda521
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Devron
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Jun 29, 2023 -

AutoNation Honda Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 24, 2023

My Service advisor Chris is very nice and helpful. My car got fixed and washed! More

by dbhhit
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 27, 2023 -

AutoNation Honda Fremont responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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