AutoNation Honda Fremont - Service Center

Professional, efficient and knowledgeable - wait room was clean, everyone kept socially distant. Hand sanitizer available. They washed my car and put plastic down prior to working on my car. clean, everyone kept socially distant. Hand sanitizer available. They washed my car and put plastic down prior to working on my car. More

I always have good experience with Auto Nation Honda Fremont , especially with Mr Dao. Thank you.I will recommend the services to my friends.Thank you for your good work. Fremont , especially with Mr Dao. Thank you.I will recommend the services to my friends.Thank you for your good work. More

Service is always absolutely beyond expectations. I had Ross Matsui personally taking care of my car's service and it was the best experience I could have. I have bought cars in 3 different countries and Ross Matsui personally taking care of my car's service and it was the best experience I could have. I have bought cars in 3 different countries and I can confidently say Autonation service surpasses all of these services in every imaginable category! More

VIN: 5FNRL3H76AB052222Vehicle Mileage: VIN: 5FNRL3H76AB052222 Vehicle Mileage: 70,000 Description: My car has tpms problem. The tpms light always alert since the regular service in 2015 o VIN: 5FNRL3H76AB052222 Vehicle Mileage: 70,000 Description: My car has tpms problem. The tpms light always alert since the regular service in 2015 or 2016. I don't exactly remember. I think the recording service history have. I always service in Honda Fremont in California autonation. In this summer I bought foxwell NT510. I changed the sensor battery. After I changed the sensor battery, I found one of sensor is not match the tpms computer. I think this is the problem cause my tpms system light always alert for 4 years. I think Honda fremont, the worker when I was service. He intend change one of my sensors in Tpms computer. Cause the senses number was not match the computer. Then after driving maybe five or six Mile the alert comed on. How do you explain this situation? I think this behavior is not good ,as the fake service. And course I need spend more money for his behavior. His service man said they need$800 to repair this and I didn't do it. What crazy! they use this very easy way to fake repair situation and make money. They just use their hooda special tool to match another sensor enough. Upload only one picture? The last one sensor is not match the computer. That number is 8D2006F5. My four sensors don't have the number 8D20064F. I already have the picture, but only can upload one picture. I don't know how to connect with you show the proof. More

Recently my 2016 Honda Pilot died, I called AAA, they came and picked my Pilot up and took it to Fremont Honda, I called my Service Advisor, Jessica Robinson, to let her know and that I would be in as so came and picked my Pilot up and took it to Fremont Honda, I called my Service Advisor, Jessica Robinson, to let her know and that I would be in as soon as my wife picked me up. Jessica said no need to come in, she would take care of everything and call me back to let me know what the problem was. Jessica called me back to tell me I only needed a new battery and gave options on the types of batteries available. What a relief having Jessica as our Service Advisor, excellent customer service! Jessica always provides extremely great customer service to both my wife and I for our Hondas. More

This review is for the service department...what a dishonest business!! I took my Odyssey here a few weeks ago for battery issues. I got the battery from them in late 2019. It died on me (I left the k dishonest business!! I took my Odyssey here a few weeks ago for battery issues. I got the battery from them in late 2019. It died on me (I left the key in the ignition overnight so it was my fault) & had it jumped. It was giving me a low battery warning after I had driven it so I took it here for service. They didn't find anything wrong with it so I took the car home. When I parked in my garage, I noticed I didn't hear the audible beep when I locked the car. I changed my remote battery, thinking it was weak. Still no beep. Check the custom settings on the car & it was set correctly. Locked the car & still no beep. It was beeping perfectly before I took my car to them. I always confirm that my car is locked when I hear it beep so this is a function I use many times a day. I went back to have them look it & Mike, our service advisor, says that they're busy & couldn't get me in so I have to make an appointment. Fast forward to today, after they did their diagnostics, they figured it was a hood latch/switch malfunction. The quote was about $900 to have it fixed. What??? Conveniently, it failed after I took the car there for service My husband took the car in for me so he told them he wanted to talk to me about the repair first. He was irate when they told him he had to pay $140 for diagnostic fee. They messed up my van & now we have to pay for a fee so we know what damage they did to my car. It's so ridiculous. After much complaining, the service manager decided to cut down the fee to $30 & my husband paid them so he can get the car back. I was so mad when I heard this when he got home. We called Mike back & he said he would elevate our concerns to the proper channels. He is trying his best & is clearly caught in the middle of this disaster. I brought the car there coz of battery issues but now have a new issue at hand. It's clear that they damaged the hood latch/switch when they were servicing my car for the battery. They are trying to weasel their way out of another repair, a problem their mechanics have caused due to carelessness. The car still locks & it seems like a really small issue, but it impacts my daily life significantly coz it's a feature I rely on & use, multiple times a day. It is clear that their customers are just numbers & dollar signs. To think we've been taking our vehicles here (we own 2 Honda cars) since 2010. This is how they thank their loyal customers. More

This Honda dealership in Fremont is amazing. I Dealt with Kent Branner, who was extremely knowledgeable about Honda’s and knew the best option for you. It was Truly an amazing experience....I’m still blown Kent Branner, who was extremely knowledgeable about Honda’s and knew the best option for you. It was Truly an amazing experience....I’m still blown away. The paperwork was harmless it was short and to the point. I recommend anyone looking to purchase a Honda to go to the Fremont location ask for Kent and rest a sure you are in great hands. More