AutoNation Honda Fremont - Service Center
Fremont, CA
1,040 Reviews of AutoNation Honda Fremont - Service Center
Customer service answered my questions and provided estimates over the phone before I made my appointment online. It was great a car wash was included with service - didn't get all of the bug splatter estimates over the phone before I made my appointment online. It was great a car wash was included with service - didn't get all of the bug splatter out but there was a lot to begin with because the car was serviced right after a long road trip. Otherwise, overall experience for service was good, Dao Nguyen was excellent, and car ran smoothly. More
Michael Thomson handled the service appt. He was thorough and courteous throughout the process. Options were explained at the beginning and he went over the work done at the end. He was clear, tim thorough and courteous throughout the process. Options were explained at the beginning and he went over the work done at the end. He was clear, timely but not rushed. More
This service center in Fremont, CA, is clean and staffs are professional. I have oil change package service here. I am happy with the service each visit however the wait is always very long. are professional. I have oil change package service here. I am happy with the service each visit however the wait is always very long. More
Jessica was so nice, accommodating and very friendly. It was a pleasure dealing with her during the service of my car. Definitely will go back for the next service of my car. was a pleasure dealing with her during the service of my car. Definitely will go back for the next service of my car. More
Excellent Service and timely delivery of my services vehicle. Devron service advisor is really great to work with. Absolutely recommended for hassle free servicing of your vehicle vehicle. Devron service advisor is really great to work with. Absolutely recommended for hassle free servicing of your vehicle More
Great Professional Service received every time I walked into the Service department of this dealership. Service Advisors are friendly and they listen to customer needs to understand exactly what service i into the Service department of this dealership. Service Advisors are friendly and they listen to customer needs to understand exactly what service is requested. More
I’ve been taking both my Honda cars here to AutoNation for years because of their excellent and efficient customer service. I make my appointments online which I find very convenient. I usually make appoi for years because of their excellent and efficient customer service. I make my appointments online which I find very convenient. I usually make appointments with Diana Romero and Daniel checked me in because She was with another customer. Note, I came in a couple of hours before my appointment and they didn’t mind. Daniel and Diana are both awesome and friendly. She looked at the history and makes recommendations based on that and reaches out if there are any other issues during inspection. She has excellent communication skills and kept me informed. AutoNation gets extra points for charging my car as well. No other dealer has done that even though I’ve asked so I appreciate that they went above and beyond. More
I went in for an oil change but ended getting more needed maintenance taken care of. Andy was able to show me what I needed to get done and give me different options to choose from to complete my service. An maintenance taken care of. Andy was able to show me what I needed to get done and give me different options to choose from to complete my service. Andy was a very polite and knowledgeable service salesman and did his very best to get my car in for service without an appointment. The service team even worked on my car around their lunch to get me out in a decent amount of time to avoid traffic while driving home to the Central Valley. Thanks to Andy and the AutoNation team. More
Excellent service representative. He hear my concerns and made sure to note down and resolved all issues. Before turning over car to me he also made sure he checked notes to verify everything is fixed. and made sure to note down and resolved all issues. Before turning over car to me he also made sure he checked notes to verify everything is fixed. More
Always a good experience at AutoNation. And Jason was wonderful to work with. I've had Honda's since 1980. My first was 24 years when I traded it in. This one is seventeen and still going strong. wonderful to work with. I've had Honda's since 1980. My first was 24 years when I traded it in. This one is seventeen and still going strong. More