AutoNation Honda Fremont - Service Center

This dealership has professional staff that delivers whatever the needs of its clients. It has honest people. This place provides flexibility to their customers and I will always recommend it to anyone. whatever the needs of its clients. It has honest people. This place provides flexibility to their customers and I will always recommend it to anyone. More

Very friendly and professional customer service. Ross was super nice. He made arrangement for me to talk to the mechanic directly and had the problem solved in a few minutes. super nice. He made arrangement for me to talk to the mechanic directly and had the problem solved in a few minutes. More

Thank you DJ (Daniel Del Castillo & the mechanic that work on my car) didn't get his name. they did a great job helping me. they really took care of the car & even did a test drive to make sure everythin work on my car) didn't get his name. they did a great job helping me. they really took care of the car & even did a test drive to make sure everything is ok. They take their time to really check on what is going on the car. Thank you ... More

the service is good. the representative is friendly, professional and helpful. the waiting time for service is zero. I am very satisfied for the service. I will recommend AutoNation Honda Fremont to oth professional and helpful. the waiting time for service is zero. I am very satisfied for the service. I will recommend AutoNation Honda Fremont to others. More

Promptness in greeting my serviceSatisfacción with Promptness in greeting my service Satisfacción with service advisor (. Andy Mui ) Cleanliness and comfort of waiting area Short Length of time i Promptness in greeting my service Satisfacción with service advisor (. Andy Mui ) Cleanliness and comfort of waiting area Short Length of time it took to pay for and retrieve my car Good Amenities More

We had a very positive experience getting our van serviced at AutoNation Honda Fremont. Jason Ngo was very direct and upfront regarding service costs and kept us informed throughout the process. No serviced at AutoNation Honda Fremont. Jason Ngo was very direct and upfront regarding service costs and kept us informed throughout the process. Nothing was done without our ok. Very friendly and professional customer service. Thank you! More

All in all great but took out 1 star because they do not offer uber or shuttle at first. They did give the shuttle service to my work after telling me they didn’t have one which was slightly stressful but offer uber or shuttle at first. They did give the shuttle service to my work after telling me they didn’t have one which was slightly stressful but no shuttle to pick me up from work. They promised to call me back by 5:30 pm but I had to call them back since it was past 5:30pm since I had to arrange my ride too. More

Just wanted to say that it was an absolute pleasure Just wanted to say that it was an absolute pleasure working with Ross Matsui and Daniel Del Castillo. Since the moment I brought my car in for a repa Just wanted to say that it was an absolute pleasure working with Ross Matsui and Daniel Del Castillo. Since the moment I brought my car in for a repair that was covered under warranty (and was a stressful case), they both did an excellent job of keeping me in the loop on the status of my car. In addition, they both were extremely professional and very approachable if I had to drop by the dealership in person for additional assistance. Finally, want to give a shout out to the manager Lily who looked out for me as well when we found that the repair would take more than 1 week. Thank you all again! :) More

Everyone should now the status of ones vehicle if the associate isn’t available. I feel this was the biggest miss. The rest was ok associate isn’t available. I feel this was the biggest miss. The rest was ok More

Diana provided excellent service in a timely manner. Extremely friendly and one of the best experience I’ve had at Honda. Please don’t ever lose her. Extremely friendly and one of the best experience I’ve had at Honda. Please don’t ever lose her. More