AutoNation Honda Fremont - Service Center

Needed to replace a punctured tire (since it was unrepairable) and was looking for same tire - this tire was out of stock at all local tire shops - Nathan (at ANH Fremont) was very helpful securing unrepairable) and was looking for same tire - this tire was out of stock at all local tire shops - Nathan (at ANH Fremont) was very helpful securing a tire at a warehouse, bringing it to ANH Fremont, and getting replacement completed in the same day. Very nice to see this level of attention to customer needs! More

I bought a used car from AutoNation for my teenager and two months down the road, the battery died. I called up the dealership and they were more than willing to help with the issue and even accommodated m two months down the road, the battery died. I called up the dealership and they were more than willing to help with the issue and even accommodated me late in the evening. I just brought the car in and they replaced the battery right away. Excellent customer service. More

AutoNation Honda Fremont has always been my go dealer even though there is a closer Honda dealer to my home. The service here is just better and worth the extra time to drive there. even though there is a closer Honda dealer to my home. The service here is just better and worth the extra time to drive there. More

Service is poor, had my maintenance serviced on July 03, 2023, pulled up at the service line on time for my appointment, it took 30 minutes wait to be attended by a service advisor, 2 hours expected waiting 2023, pulled up at the service line on time for my appointment, it took 30 minutes wait to be attended by a service advisor, 2 hours expected waiting time( as promised) went beyond 3 hours, lastly advisor Devon promised to email my service receipt but never did. More

Tyler in the service department is awesome! Professional, friendly, trustworthy and communicates well. Had a great experience. Professional, friendly, trustworthy and communicates well. Had a great experience. More

Poor annual service, they barely paid attention to what I was looking to get fixed. was looking to get fixed. More

Great customer service, accommodating atmosphere and snacks if you wait a while, consistent updates and completions of service around the predicted time you are given. I travel very far for this dealers snacks if you wait a while, consistent updates and completions of service around the predicted time you are given. I travel very far for this dealership although there some Honda dealerships closer to me. More

Advisor Dao is very good and explain to me the services I need in my next visit.I also like the video from Joe the technician who did my Pilot 2017.. need in my next visit.I also like the video from Joe the technician who did my Pilot 2017.. More

Great service, love the message system that keeps you updated throughout without having to bother or pull staff from current task, and haven’t had any problems. Overall, awesome experience. updated throughout without having to bother or pull staff from current task, and haven’t had any problems. Overall, awesome experience. More

Service Advisor answered all my questions and got my car in and out pretty quick. in and out pretty quick. More