AutoNation Honda Fremont

Friendly oriented, thorough, hassel free, save time, willing to work with customers, easy to close the deal, customer satifaction guarantee, caring, flexiable and follow up with customers after purchase willing to work with customers, easy to close the deal, customer satifaction guarantee, caring, flexiable and follow up with customers after purchase. More

The speed and confidence factor of all parties involved with the sale built confidence and I knew I was comfortable with my decision by the time I drove off. I love my car already, and the service was wit with the sale built confidence and I knew I was comfortable with my decision by the time I drove off. I love my car already, and the service was with a smile, not speedy and put-offish as found on other lots, but speedy with confident responses to my complex questions. I would definitely recommend the team for my family and friends. More

I used the internet to ask questions about the car that I was buying. I was really happy with the service that ali gave me. was buying. I was really happy with the service that ali gave me. More

The sales manager at this deal is rude and does not care about its customers. Finance does hard sell like you are buying a timeshare. They promise partnership and sales guys pretend to care till you exit about its customers. Finance does hard sell like you are buying a timeshare. They promise partnership and sales guys pretend to care till you exit the dealership. The promote the sleazy sales stereo types. I wont be buying anymore cars here. I found Hyundai to be extraordinarily good dealership and they are in the same market as Honda. Watch out guys. You are going to get creamed if you dont care about your customers. More

AutoWest Honda of Fremont sold us a used car from their inventory one year ago. Unbeknownst to us or Autowest, the car had a modification that eventually caused an erroneous airbag deployment a year later inventory one year ago. Unbeknownst to us or Autowest, the car had a modification that eventually caused an erroneous airbag deployment a year later. We complained to Autowest Honda knowing we had purchased the car “as is.” To our surprise, their new GM took care of us beyond what we had hoped for. How many dealerships would take full responsibility for their used cars, “which by virtue carry its own risk?” It is nice to know that there are still honest businesses out there that care about people and not just about making money. We trust AutoWest Honda to fully take care of its customers. More

Autonation in Fremont responded right away to my internet query. Alan answered all my questions quickly and was very professsional. There was no bait and switch, they delivered what they said they would. query. Alan answered all my questions quickly and was very professsional. There was no bait and switch, they delivered what they said they would. I would definitely recommend Alan and the internet sales team. More

Avoid at all cost. Made an appointment for a recall Avoid at all cost. Made an appointment for a recall item on my Honda Civic. Received a call the night before the appointment as a reminder. Go to Avoid at all cost. Made an appointment for a recall item on my Honda Civic. Received a call the night before the appointment as a reminder. Go to the service dept. as scheduled, and the service adviser tells me they don't have the part. WHAT? I was furious, the SA without apology says they can do the recall in a few days, but never called me to schedule of follow up. When I asked to speak to a manger, they were "busy" I just had the recall performed at South Bay Honda, and let me tell you what a difference. More

Went to this Honda dealership to buy a new 2012 Honda Accord Coupe the people there are not friendly at all especially the management. Trying to make a good deal and they did not cooperate with my family Accord Coupe the people there are not friendly at all especially the management. Trying to make a good deal and they did not cooperate with my family whats so ever. We wanted just to buy a new car that we wanted and they just blew us off by saying you should just look into a different car, because we are not making profit by selling the car for that amount. And it was not a dramatic price drop just only a few hundred. NOT A GOOD PLACE TO STOP BY TO BUY OR SEARCH OF A NEW CAR GIVING US WRONG INFORMATION ABOUT OTHER HONDA DEALERSHIPS SAYING WE ARE THE ONLY DEALERSHIP THAT HAS A 2012 HONDA ACCORD COUPE. GUESS WHAT WE BOUGHT ONE AT "CAPITAL HONDA"! WILL NOT RECOMMEND ANYONE TO THIS HORRIBLE CUSTOMER SERVICE DEALERSHIP. BE VERY AWARE! More

Came here for oil change, but got lecture promotion about the package service and blah blah... which obviously I don't need it until I see the result. After car is done with oil change, my car supposed to g the package service and blah blah... which obviously I don't need it until I see the result. After car is done with oil change, my car supposed to get free car wash, but instead of a clean car wash, it got a greasy car wash, all of my windows were greasy and I have no idea what kind of things they used to clean up my windows. My car was clean before and it became dirty now... SIGH... will not come back... :( More

Very pathetic and unprofessional service. The guy was rude and does not know how to show basic courtesy to a customer. for example he says it will take 20 mins to take a car out for test drive. The guys rude and does not know how to show basic courtesy to a customer. for example he says it will take 20 mins to take a car out for test drive. The guys talk with a rude tone and a attitude fitting a king. It felt to me and my wife as if he was doing a favor by selling or something. In fact the price he quoted was ridiculous - I bought my Accord EX-L Navi from ANOTHER dealer on the same night at 500$ lesser price. When I asked why he says he will have to fetch 2 keys to remove the car in front of the car I intend to test drive. My God - there has to be some respect for others time. These guys are useless salesman. Don't waste your time on these. More