AutoNation Honda East Las Vegas - Service Center

AutoNation Honda Dealership is clean, its staff is courteous, when I drove up to have my vehicle serviced, I didn’t see the Service Advisor I was supposed to meet immediately. I just thought perhaps s courteous, when I drove up to have my vehicle serviced, I didn’t see the Service Advisor I was supposed to meet immediately. I just thought perhaps she was attending to another customer. So, I went to the lounge and waited. After a few minutes, Brooke West came & attended to my needs. Everything went well, had some breakfast and after 2 hrs, my vehicle was ready and went on my way home. I even had a complimentary car wash before I left and that was great.I’m very pleased at the service I experienced. More

Jimere and staff were friendly. They made sure to thoroughly inspection my car and review everything with me. When it was going to take longer than expected it was relayed to me in They made sure to thoroughly inspection my car and review everything with me. When it was going to take longer than expected it was relayed to me in a timely manner. More

I had a great experience with Honda when I took my car in for a recall. The attendant assigned to me was very friendly professional, and kept me updated on the status of the repairs to my car, he is definit for a recall. The attendant assigned to me was very friendly professional, and kept me updated on the status of the repairs to my car, he is definitely an asset to the company. This is my favorite Honda location. More

Jimere was a great service advisor. Kept me updated on my car services e. Great customer service and very informative Kept me updated on my car services e. Great customer service and very informative More

I live across town from this Honda dealership and the main reason i keep returning is Roger my service representative. He goes the extra for the his clients and ensures the needed repairs are done correc main reason i keep returning is Roger my service representative. He goes the extra for the his clients and ensures the needed repairs are done correctly the first time. I don’t know the employees that actually perform the maintenance and repairs but i have never had to bring my car back because the maintenance or repair wasn’t done right. Thanks Roger I appreciate you! More

Our Honda Pilot is currently there getting serviced for a check engine light while we are here on vacation hundred of miles from home. After joining a forum of Honda technicians, none of what we were quoted check engine light while we are here on vacation hundred of miles from home. After joining a forum of Honda technicians, none of what we were quoted were critical (like wouldn’t get us home) as they described and while the timing belt was coming and we were prepared to pay for, just that replacement and some other minor ones should have helped fix the converter so we really should only be paying $2000 for that instead of over $4000 for both, but being out of town with our 4 kids, they not only scared us into getting both done but tried to sell us $7000 ADDITIONAL worth of repairs they listed as “critical”. This is almost 100% of the cars value. Anyone who can gouge a family with 4 kids in a desperate situation like this just trying to get home safely has NO soul and Honda should ashamed to call this a certified Honda service center. Please stay far away from this place. I will be reporting this dealership/service center as well as calling the Honda customer relations department for deeply unethical behavior More

Originally I had scheduled an appointment for ,3/28. But walked in was seen. It saved me from getting up early on 3/28/25. Be safe I have not been sick. So it worked out very good. The young lady w But walked in was seen. It saved me from getting up early on 3/28/25. Be safe I have not been sick. So it worked out very good. The young lady who assisted me did an excellent job. The male gentlemen assisted me as well More

Excellent professional service no unnecessary recommendations. Work done as promised and on time. Free wash. recommendations. Work done as promised and on time. Free wash. More

Brooke was very accommodating. she sounded very experienced. i like the new app. that you have a video of what work to be done. she sounded very experienced. i like the new app. that you have a video of what work to be done. More

One of our longest and best relationships! The outstanding service team keeps us on the road mile after mile... The outstanding service team keeps us on the road mile after mile... More