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AutoNation Honda East Las Vegas - Service Center
Las Vegas, NV
1,234 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,234 Reviews of AutoNation Honda East Las Vegas - Service Center
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July 30, 2021
They should schedule less customer per day for car services since the dealership is under staffed. Because Wait time is ridiculous (3hr and up) just for a simple oil change. I know that because of C services since the dealership is under staffed. Because Wait time is ridiculous (3hr and up) just for a simple oil change. I know that because of COVID there is not much staff on board; That’s why the dealership should schedule accordingly of a small amount of customer per day. In order to make it more efficient and fast. Not everyone have a second ride or pick up. Most of them will go and expect a simple oil change to be done within 1hr or less. Not 3hr and more. Instead of hustling for business, dealership should think about customer experience overall. More
by Kobe
Employees Worked With
Nicholas Delecce
July 21, 2021
They got my car in early, did the oil change, and changed something else out they found wrong all by the time by oil change was supposed to be done! I was very impressed something else out they found wrong all by the time by oil change was supposed to be done! I was very impressed More
by Feeley
Employees Worked With
Jose
January 03, 2021
Needed fog light replaced. Charged 4x the price for assembly. After noticed reflector was damaged by them. Acted like it wasn't them. Just bought the car only thing wrong was 2 lights that would've Cos assembly. After noticed reflector was damaged by them. Acted like it wasn't them. Just bought the car only thing wrong was 2 lights that would've Cost $75 at most from autozone??? Cost $500 for two lights and they broke something on my car alot the way. They ran full diagnostic on tires and everything said it was fine. Right after hopped on freeway and tire air pressure sensor came on went to a different shop to check it out and i had 60 in one tire that was supposed to be 32 and 50 in all the rest. The mechanic said woah and backed up. Super unprofessional and way over taxing plus they damaged something that didn't have a problem to begin with More
by Gregory
Employees Worked With
Robert something and Vince, Nicholas Delecce
January 03, 2021
Great friendly staff, very accomdating. Had my vehicle smogged and oil change and a reasonable price and it did not take long which was great because it was New Years Eve and I had to get this car registe smogged and oil change and a reasonable price and it did not take long which was great because it was New Years Eve and I had to get this car registered with the DMV asap. Kayla handled the whole operation and is truly professional with people skills not often seen in the car business. Just the best. More
by studioiguana
Employees Worked With
KAYLA M KILLIAN 2138
April 08, 2019
Recall Air bag Worst Honda dealership ever. Do not go here. They replaced my air bag and now all of a sudden my ac and fan don't work. They said it was a coinciden Worst Honda dealership ever. Do not go here. They replaced my air bag and now all of a sudden my ac and fan don't work. They said it was a coincidence!!!! The service guy Keith is as smart as a box of rocks. The manager is some millennial that does not give a crap!!!!!! DO NOT GO HERE!!! I will be buying my 2020 Element in Henderson. More
by NikkiB7777
Employees Worked With
Keith
June 20, 2018
Abnormal Noise from Air Con is "Normal" I had a 2017 CRV Touring 4WD, abnormal noise sounds like from the belt or something like that. Had an appointment with their "Service Manager". The I had a 2017 CRV Touring 4WD, abnormal noise sounds like from the belt or something like that. Had an appointment with their "Service Manager". The Manager heard the noise, agreed there is noise, but he said the noise is not "Loud" enough to consider as a warranty issue. I will need to wait until the noise getting louder in order to get a warranty work done - or even put it in the shop for inspection (did I mention we spent about an hour at the service dept entrance?). We even pull another brand new CRV from the dealership lot and proof that no such noise from another vehicle. Well.. he just sent me home without any repair attempt. At the end... we just traded in the CRV to a Mercedes after we have no help from the dealership or Honda Corp. More
by Ex-CRV Owner
Employees Worked With
Service Dept Manger
September 04, 2017
Excellent Job We just want to appreciate Alex L. And Jose G. For helping us with our car eventhough they were busy. They made it so easy for us to get it fix. Kudos We just want to appreciate Alex L. And Jose G. For helping us with our car eventhough they were busy. They made it so easy for us to get it fix. Kudos to you both! More
by Jenny7314
Employees Worked With
Alex L, Jose G.
May 09, 2017
Oil change & filter I conveniently made my appointment online, so Justin was ready for me when I got there. Justin told me a software upgrade was also available and the I conveniently made my appointment online, so Justin was ready for me when I got there. Justin told me a software upgrade was also available and they could do it at the same time. The whole process was extremely professional and I watched a little bit of a movie in the waiting room while the work was being done. Justin had my car washed before he handed me the keys. I'm a happy camper! Thank you Justin! More
by Carolb7
Employees Worked With
Justin
October 25, 2016
Excellent service department Keith in the service department has always gone above and beyond to have our car taken care of in a timely and courteous manner. He always keeps us u Keith in the service department has always gone above and beyond to have our car taken care of in a timely and courteous manner. He always keeps us updated during the process so we are never kept guessing about the completed time. He is like a good friend taking care of us. The waiting room is very comfortable and friendly. Check out is quick and courteous. We always get an appointment in a timely manner. Would recommend this dealership service department. More
by swan
Employees Worked With
Keith in service dept.
