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AutoNation Honda Dulles - Service Center
Sterling, VA
1,365 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,365 Reviews of AutoNation Honda Dulles - Service Center
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July 27, 2021
Great service and communication! Honda Dulles has been our dealer of choice for service since purchasing our new Odyssey. The only request/recommendation would be to bring back the option to have your veh our dealer of choice for service since purchasing our new Odyssey. The only request/recommendation would be to bring back the option to have your vehicle picked up and returned. So convenient More
by steve.donohoe
Employees Worked With
Fawad
July 27, 2021
I consistently receive superior service at AutoNation Honda of Dulles. I always see Adam Kearny as my service advisor and he is always extremely professional as well as very knowledgeable of the Honda fa Honda of Dulles. I always see Adam Kearny as my service advisor and he is always extremely professional as well as very knowledgeable of the Honda family of vehicles (we own 3 Honda cars and a van). I appreciate the service I receive there and especially Adam’s personal touch. More
by corrado.dugo
Employees Worked With
Adam Kearney
July 27, 2021
25-years owning a Honda vehicle. Adam without a doubt is the best Service Rep that I have EVER had. Honest, trust worthy, always on-time with delivering my vehicle with no surprises. the best Service Rep that I have EVER had. Honest, trust worthy, always on-time with delivering my vehicle with no surprises. More
by michael.binder
Employees Worked With
Adam Kearney
July 26, 2021
Overall great experience and recommend to anyone. Very professional and not pushing when you say no to recommended service which can be preformed at a later date. professional and not pushing when you say no to recommended service which can be preformed at a later date. More
by tammyjackson1213
Employees Worked With
Adam Kearney
July 26, 2021
Hassan went above and beyond by emailing Honda headquarters, in order to have our AC compressor replacement covered 90% on our 2017 Honda Civic. Thanks Hassan! headquarters, in order to have our AC compressor replacement covered 90% on our 2017 Honda Civic. Thanks Hassan! More
by Kyle
Employees Worked With
Hassan
July 25, 2021
Trusted, courteous service from Adam and the service technicians each visit when vehicle is dropped off for services provided at Dulles Honda Auto Nation, Virginia technicians each visit when vehicle is dropped off for services provided at Dulles Honda Auto Nation, Virginia More
by Airsk8ski@aol.com
Employees Worked With
Adam
July 24, 2021
The scheduled service was performed exactly as expected and completed within the specified timeframe provided when the appointment was made. One additional issue was given Dulles on check in. As a part n and completed within the specified timeframe provided when the appointment was made. One additional issue was given Dulles on check in. As a part needed to be delivered, when it arrived I was notified an it was installed post haste. More
by Steve.selwyn01
Employees Worked With
Taha
July 23, 2021
Overall great experience everytime, and reccomend to everyone. Bought my Honda here, service everytime here, never any issues. Staff is always attentive, answers questions and very friendly. everyone. Bought my Honda here, service everytime here, never any issues. Staff is always attentive, answers questions and very friendly. More
by Chuck
Employees Worked With
Fawad
July 23, 2021
I feel like I was treated fairly and got a good deal on my car. the salesman was friendly, helpful and knowledgeable. I was annoyed however, that the pre-sale inspection failed to find two nails, one in my car. the salesman was friendly, helpful and knowledgeable. I was annoyed however, that the pre-sale inspection failed to find two nails, one in each rear runflat tire, and i had to drive 20+ miles back to the dealership a couple of weeks later and wait while they repaired the tires. on the positive side, they did not try to charge me for the repairs and the sales and service people did right by me in that respect. More
by madmic
Employees Worked With
mazen mourad
July 22, 2021
The auto center is scheduling beyond what they can handle with the number of mechanics on site and the amount of parts in stock. This is resulting in long waits for the customers--namely 3-5 hours for basic with the number of mechanics on site and the amount of parts in stock. This is resulting in long waits for the customers--namely 3-5 hours for basic services such as state inspection, oil changes, and brake inspections. The service rep was polite despite dealing with rightfully frustrated customers. The service center should focus more on customer satisfaction and a good experience rather than overbooking to get folks trough. This short term strategy may result in loyal customers finding another service center. More
by hondaperson
Employees Worked With
adam
