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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,360 Reviews

1,360 Reviews of AutoNation Honda Dulles - Service Center

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July 31, 2021

Very friendly, prompt communication, answered all questions, provided estimates before work, my service advisor worked on my behalf to have most of the cost of a major repair covered by Honda. Vehicl More

by Vicki T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burch
Aug 17, 2021 -

AutoNation Honda Dulles responded

Vicki, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2021

Service was done faster than expected. Was told for a recall on my car would take 2 hrs or more. Service completed in 30 minutes thanks to Aaron More

by ninja
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 17, 2021 -

AutoNation Honda Dulles responded

Hi Ninja, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2021

The best - on top of things. Professional, courteous! Alanna gave me different options and help me make sn informed decision. Thank you, Alanna and Honda! More

by Thramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna
Aug 13, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

Everyone is very helpful, polite, clean, service was done on timely matter and was notified by text and call that I can pick up my car when it is convenient for me until closing time. More

by Fjavad1212
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Aug 13, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2021

Prompt service, clean facility, excellent customer service. Car comes back cleaned, and serviced perfectly.. Bryan provided details as to what had been done, and explained what needs to be serviced in More

by Gailannporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
July 27, 2021

Great service and communication! Honda Dulles has been our dealer of choice for service since purchasing our new Odyssey. The only request/recommendation would be to bring back the option to have your veh More

by steve.donohoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad
July 27, 2021

I consistently receive superior service at AutoNation Honda of Dulles. I always see Adam Kearny as my service advisor and he is always extremely professional as well as very knowledgeable of the Honda fa More

by corrado.dugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
July 27, 2021

25-years owning a Honda vehicle. Adam without a doubt is the best Service Rep that I have EVER had. Honest, trust worthy, always on-time with delivering my vehicle with no surprises. More

by michael.binder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
July 26, 2021

Overall great experience and recommend to anyone. Very professional and not pushing when you say no to recommended service which can be preformed at a later date. More

by tammyjackson1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
July 26, 2021

Hassan went above and beyond by emailing Honda headquarters, in order to have our AC compressor replacement covered 90% on our 2017 Honda Civic. Thanks Hassan! More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan
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