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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,365 Reviews
Today: 7:00 AM - 8:00 PM Closed Now
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1,365 Reviews of AutoNation Honda Dulles - Service Center

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August 02, 2021

The right service attitude, Confirming the problem was difficult. A mechanical knock is still present, because the technician did not believe the knock/rattle was a mechanical problem. The technician More

by BG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Bryan
Aug 17, 2021 -

AutoNation Honda Dulles responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 02, 2021

Outstanding customer service from Richard, professional, responsive, and friendly. Thank you. Scheduling on line was simple, efficient, and effective. We also appreciate the same day service. More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 17, 2021 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2021

Recall completed ok ok ok ok ok this is a foolish request ol I I I I I I I I I I done done More

by Tskemp@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Jones smith
Aug 17, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 31, 2021

The reason of the visit was recall for fuel pump change. Upon arrival I was promptly attended by the service guys and necessary work was done well on time as promised. More

by ukashkari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 17, 2021 -

AutoNation Honda Dulles responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

The service at this dealership has always been handled with efficiency. Easy online scheduling is an added benefit. Service advisor was very helpful and work was done quickly. More

by teri25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Aug 17, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 31, 2021

Very friendly, prompt communication, answered all questions, provided estimates before work, my service advisor worked on my behalf to have most of the cost of a major repair covered by Honda. Vehicl More

by Vicki T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burch
Aug 17, 2021 -

AutoNation Honda Dulles responded

Vicki, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2021

Service was done faster than expected. Was told for a recall on my car would take 2 hrs or more. Service completed in 30 minutes thanks to Aaron More

by ninja
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 17, 2021 -

AutoNation Honda Dulles responded

Hi Ninja, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2021

The best - on top of things. Professional, courteous! Alanna gave me different options and help me make sn informed decision. Thank you, Alanna and Honda! More

by Thramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna
Aug 13, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

Everyone is very helpful, polite, clean, service was done on timely matter and was notified by text and call that I can pick up my car when it is convenient for me until closing time. More

by Fjavad1212
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Aug 13, 2021 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2021

Prompt service, clean facility, excellent customer service. Car comes back cleaned, and serviced perfectly.. Bryan provided details as to what had been done, and explained what needs to be serviced in More

by Gailannporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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