AutoNation Honda Dulles - Service Center
Sterling, VA
1,365 Reviews of AutoNation Honda Dulles - Service Center
The right service attitude, Confirming the problem was difficult. A mechanical knock is still present, because the technician did not believe the knock/rattle was a mechanical problem. The technician difficult. A mechanical knock is still present, because the technician did not believe the knock/rattle was a mechanical problem. The technician had a different, underestimated, opinion of the engine's performance capability. Being the only driver, of this car, I know the engine response and power is low, but was unable to quantify the loss. Additionally, the engine's data shows that the combustion is in specification, but could not get performance numbers, nor turbo boost quantified. More
Outstanding customer service from Richard, professional, responsive, and friendly. Thank you. Scheduling on line was simple, efficient, and effective. We also appreciate the same day service. responsive, and friendly. Thank you. Scheduling on line was simple, efficient, and effective. We also appreciate the same day service. More
The reason of the visit was recall for fuel pump change. Upon arrival I was promptly attended by the service guys and necessary work was done well on time as promised. Upon arrival I was promptly attended by the service guys and necessary work was done well on time as promised. More
The service at this dealership has always been handled with efficiency. Easy online scheduling is an added benefit. Service advisor was very helpful and work was done quickly. with efficiency. Easy online scheduling is an added benefit. Service advisor was very helpful and work was done quickly. More
Very friendly, prompt communication, answered all questions, provided estimates before work, my service advisor worked on my behalf to have most of the cost of a major repair covered by Honda. Vehicl questions, provided estimates before work, my service advisor worked on my behalf to have most of the cost of a major repair covered by Honda. Vehicle ready at time promised. More
The best - on top of things. Professional, courteous! Alanna gave me different options and help me make sn informed decision. Thank you, Alanna and Honda! Alanna gave me different options and help me make sn informed decision. Thank you, Alanna and Honda! More
Everyone is very helpful, polite, clean, service was done on timely matter and was notified by text and call that I can pick up my car when it is convenient for me until closing time. on timely matter and was notified by text and call that I can pick up my car when it is convenient for me until closing time. More
Prompt service, clean facility, excellent customer service. Car comes back cleaned, and serviced perfectly.. Bryan provided details as to what had been done, and explained what needs to be serviced in service. Car comes back cleaned, and serviced perfectly.. Bryan provided details as to what had been done, and explained what needs to be serviced in the future. More