AutoNation Honda Dulles - Service Center

They always are available to take my Honda for anything I call about . They do great work and always wash my vehicle before I depart . Very friendly people working here ! call about . They do great work and always wash my vehicle before I depart . Very friendly people working here ! More

Great service and the most professional service advisor there. We won’t go to anyone else! there. We won’t go to anyone else! More

Adam was a pleasure to work with. Polite, knowledgeable and honest! I would definitely recommend! and honest! I would definitely recommend! More

I had to take the car to another dealership to have the problem properly addressed. All doors had a water leak during heavier rains. Auto Nation opened and repaired only the one door on which they could problem properly addressed. All doors had a water leak during heavier rains. Auto Nation opened and repaired only the one door on which they could simulate the leak, despite me providing photographs of the leak on all of the doors. Adding to the frustration, the dealership had the car on a rainy day, about 7 days prior and did not evaluate the leaks then, making it necessary for me to make another appointment. The loaner, a new Accord Hybrid, with just 9 miles on the odometer, had the same leaks. The problem of lost engine power remains unresolved. The technicians can’t “duplicate” the problem, because they, presumably, don’t know what the 2.0T engine is capable of, hence, it fits their perspective of “normal”. The absence of codes makes the conveyance of a problem immensely difficult. I attempted to contact the General Manager, as Auto Nation suggested to numerous others that were unsatisfied with their experience. I took my car to another dealership and write this review after several calls to the Service Manager went unanswered and repeated emails asking for my perspective of the service provided. Outside of the above experience, the dealership is, generally, pleasant to work with, on obvious problems, or otherwise routine maintenance needs. More

I received services for oil changed and they requested I get transmission service done and the car runs great. No long wait time. Very satisfied get transmission service done and the car runs great. No long wait time. Very satisfied More

Allena does a great job. She us knowledgeable and speaks clearly. She communicated clearly to the service techs and I got my car taken care of quickly. Thanks also to Dex for getting me to the right peot clearly. She communicated clearly to the service techs and I got my car taken care of quickly. Thanks also to Dex for getting me to the right peot More

Great service.listen to you and do whatever they can to make you happy and satisfied. make you happy and satisfied. More

Delightful experience, quick and customer service was phenomenal . Alanna was very helpful and very detailed phenomenal . Alanna was very helpful and very detailed More

I talked with Brad and got an appointment set up quickly to replace one of our lost key fobs. The key was in stock and properly programmed by the tech crew. I also received a free multi-point inspection w to replace one of our lost key fobs. The key was in stock and properly programmed by the tech crew. I also received a free multi-point inspection while I waited. The price was what was quoted and a little better than I originally expected from my prior research. Thank you for taking care of this for us. More

Xavier did a fantastic job of making the experience of getting my car repaired easy. getting my car repaired easy. More