AutoNation Honda Dulles - Service Center

Charged for an emissions test that turns out I didn’t need after I asked that they confirm. They stated they would verify if it was needed before doing the test. Yeah it is only $28, but that is not the need after I asked that they confirm. They stated they would verify if it was needed before doing the test. Yeah it is only $28, but that is not the point. My bad for ever trusting a dealer to be honest and forthright. Buyer beware. I have two Hondas, good cars, but they will be my last. More

Service was very good. The price is a little to be desired. There is no way air filters should cost as much as they do for 10 minutes worth of work.......When you spend that much on a maintenance plan desired. There is no way air filters should cost as much as they do for 10 minutes worth of work.......When you spend that much on a maintenance plan the filters should be included or reduced. Hind site I will never pay for another oil change maintenance plan ever again....The service department were very polite and helpful. More

I've had our cars serviced at AutoNation a few times and they've always given me first class treatment. I highly recommend them. Adam Kearney really took care of me. they've always given me first class treatment. I highly recommend them. Adam Kearney really took care of me. More

Good discipline in the work order processing. Very good customer attention. I was very satisfied. customer attention. I was very satisfied. More

The service experience was excellent. They did all that was expected. I will be back. was expected. I will be back. More

Very pleasant and professional service rep.; responsive to questions and helpful; waiting area clean and pleasant to questions and helpful; waiting area clean and pleasant More

What makes this organization great is the people that are working there … Adam Kearney is one of these people that deserves to be recognized. Always there ready to help. Thank you Adam. working there … Adam Kearney is one of these people that deserves to be recognized. Always there ready to help. Thank you Adam. More

Excellent communication, detailed estimate, efficient service, completely sanitized, clean thru the car wash, and great follow thru. service, completely sanitized, clean thru the car wash, and great follow thru. More

Very efficient. On time with taking my car in for service. Was finished on time.. service. Was finished on time.. More

Easy schedule on line. Very efficiemt with time. In and out in 90 minutes . Great job done. out in 90 minutes . Great job done. More