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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.8
498 Reviews

498 Reviews of AutoNation Honda Covington Pike - Service Center

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May 16, 2023

Every visit is a pleasure for me. I missed my friend Rachel this time she was out sick hopefully I’ll see her next visit More

by Dwilson72.dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terell
May 19, 2023 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 15, 2023

Professional, friendly service. East to schedule appointment based on my schedule. I didn't know I had to present my coupon up front (I thought they knew their own coupon offers), b More

by debbeyhester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
May 17, 2023 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

My service advisor Racheal had excellent customer service. It was also the quickest oil change I have ever had. I will be returning. More

by stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
May 17, 2023 -

AutoNation Honda Covington Pike responded

Hi Stacey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Auto nation Covington is the only location i take my vehicle too for service. The location is always professional and prompt to get you in and out . Mr. Terrell the manager is awesome . He’s always very More

by Teresa R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell
May 11, 2023 -

AutoNation Honda Covington Pike responded

Hello Teresa, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Covington Pike. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2023

Mrs. Rachel is always awesome! I wish you could duplicate her. When she is not at work, I do not get any services. I always tell them that I will be back when she returns. Her excellent people skills are to More

by wfletcher2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Rachel that works in the Service Department.
Apr 19, 2023 -

wfletcher2000 responded

Mrs. Rachel needs a raise. She is compassionate and very knowledgeable of her role in the Service Department. You definitely have her in the correct spot. I just love working with her when my car has to be serviced.

April 17, 2023

The person who was my advisor was very helpful and polite gave me a lot of info and details about my car I believe his name was deondre he hasn’t been there too long the person who worked on my car didn’t re More

by Jazzy0728pink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deondre
Apr 26, 2023 -

AutoNation Honda Covington Pike responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Covington Pike. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

I was pleasantly surprised how quickly my vehicle was taken back for service. All of employees were very helpful and friendly. Mr Wilkerson did an excellent job of explaining all the work that had been More

by Edwardmizialko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Apr 26, 2023 -

AutoNation Honda Covington Pike responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2023

Our service advisor is awesome. He's the reason we drive PAST another Honda dealer, about 30 minutes out of our way, to bring our Odyssey in to this location. Excellent, personal More

by bethsmith17
Recommend Dealer
Yes
Employees Worked With
Terrel Wilkerson
Apr 02, 2023 -

AutoNation Honda Covington Pike responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 23, 2023

Service was quick and easy. I always know it will be done right when I take my SUV to be serviced here. More

by Jennifertn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Terrell
Mar 28, 2023 -

AutoNation Honda Covington Pike responded

Hello Jennifer, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2023

I had an appointment for 7:30am to drop off my car. I arrived about 7:20 and Terrell Wilkerson was at my car before I could get out and called me by name. He was very personable and professional but wo More

by lauramcnatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Mar 28, 2023 -

AutoNation Honda Covington Pike responded

Hello Laura, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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