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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.8
498 Reviews

498 Reviews of AutoNation Honda Covington Pike - Service Center

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August 09, 2021

Very good customer service. Rachel Smith was so nice and took good care of me More

by A. Pearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
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Aug 11, 2021 -

AutoNation Honda Covington Pike responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2021

I was scheduled for a oil change on the online website which showed the price of service but when checking out additional prices we added More

by Jacksonfamily50
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrell Wilkerson
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Aug 20, 2021 -

AutoNation Honda Covington Pike responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1283 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 04, 2021

Did not have an appointment but was very nice and serviced my tire with not a very long wait. Would refer them to every one. More

by lesliedsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Bland
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Aug 06, 2021 -

AutoNation Honda Covington Pike responded

Hello Leslie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Covington Pike and we hope to be of service again in the future.

August 02, 2021

Assistant service manager Rachel Smith provided excellent service for my wife’s CRV. She was very very knowledge and courteous . Service was fast and done right! More

by dlhowell2@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Report | Print
Aug 20, 2021 -

AutoNation Honda Covington Pike responded

Hello David, we're happy to hear you had such a positive experience with Rachel! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 30, 2021

Phenomenal experience in terms of knowledge of service provided, cozy waiting atmosphere, friendly customers. I will return for service when it is time. Thank you so much. More

by rekeshiahudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell
Report | Print
Aug 17, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Covington Pike! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

Went for an oil change and Rachel Smith, the lady at the front desk was very polite and easy to deal with. They got me in and out in an acceptable time and I will definitely return to this dealership for my More

by hcsurprise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Report | Print
Aug 16, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Covington Pike! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2021

Terrell Wilkerson was great. The service was as expected in length and quality. He kept me informed and took care of me and the car the whole time. More

by bl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Report | Print
Aug 14, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Covington Pike! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2021

Fast, courteous service. They took my car exactly at 7:00 am and I was out of there by 8:00. Terrell was especially nice. More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson, Service Dept.
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Aug 14, 2021 -

AutoNation Honda Covington Pike responded

Susan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Covington Pike! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2021

My experience here was wonderful and my advise is very professional and nice. Just dropped my car in the morning and pick up it in afternoon. Very convenient. Overall, great services and quick. More

by YW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kidd
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July 23, 2021

My experience was great as always! Service advisor Terrell Wilkerson is always professional and I trust him with my vehicle! Great job! Always stress free! More

by estokke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Report | Print
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