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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.8
498 Reviews

498 Reviews of AutoNation Honda Covington Pike - Service Center

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September 09, 2021

I would like to thank everyone there for their amazing service. The receptionist was kind and very helpful. And the service technician provided excellent service. It was well appreciated. More

by Clinton.johnson343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wilkins
Sep 10, 2021 -

AutoNation Honda Covington Pike responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2021

Adam gave me the best service experience I’ve ever had. My wife had a tire issue hours before she had to go out of town and he had me in and out in less than an hour. Thanks so much Adam! More

by SebastianC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Keller
Sep 08, 2021 -

AutoNation Honda Covington Pike responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 06, 2021

This center has changed tremendously, the experience was horrifying. The staff has had a big turnover and the service is no longer great, at one time I could trust leaving my car in great hands now I'm afra More

by Unhappy Customer
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rachel Smith, Mgr. Adam. Josh
Sep 09, 2021 -

AutoNation Honda Covington Pike responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Covington Pike take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1283 -- we hope to hear from you soon.

September 05, 2021

I love that dealership & the people there! They are always friendly, helpful, and get me out in a decent amount of time. They always do a great job! More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wilkins
Sep 08, 2021 -

AutoNation Honda Covington Pike responded

Hi April, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for leaving us this response! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

I bought my car here and always do the service here. It is the best in Great Memphis area. Great customer service and friendly staff. More

by jogger
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Sep 07, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

Took care of what I needed faster than I expected. The reps I deal with are always friendly and courteous. As with any vehicle service department, they do unfortunately have to sometimes bring you bad new More

by badplanetkevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Bland
Sep 07, 2021 -

AutoNation Honda Covington Pike responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 31, 2021

I always have a great experience when come in to see about my car being take care of great friendly quit place read a book More

by Josephine
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Smith , Mary Shaffer
Sep 04, 2021 -

AutoNation Honda Covington Pike responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2021

When I called to set an appointment, I spoke with a person. The service was done well and in a timely manner. Everyone was extremely friendly. I will go back to this dealership for service. More

by barry.ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Shaffer
Sep 04, 2021 -

AutoNation Honda Covington Pike responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda Covington Pike. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2021

I have always had a great experience each time I have come for service. They never try to force any service on you that you don't need. More

by cabush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
terrell
Sep 04, 2021 -

AutoNation Honda Covington Pike responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2021

Great customer service and friendly staff. Short wait time wonderful More

by debradawash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Sep 04, 2021 -

AutoNation Honda Covington Pike responded

Hi Debradawash, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

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